Jeff was most informative tech I have ever worked with…a true asset to your organization !
Excellent service he provided and he very knowledgeable person. He should be promoted to lead the department.
Thank you very much for servicing my car. I am going to be a loyal customer for Lexus of Cleveland.
We had an emergency repair and the service was outstanding!
Paul was great. He was able to connect with me. He took the time to explain what was going on with my vehicle. He even accommodated me as I am disabled and that meant more than anything. In this day and age people are not that kind but he was. I will keep coming to Metro Lexus.
Yes, I already completed the survey in which I described Jeff Miller’s swift, efficient yet thorough, and informative attention to the details of my concern with my car. He went far beyond the immediate problem to name and explain driving styles which contribute to the longevity of my car. I sincerely appreciate his concern and willingness to share his knowledge.
Nice and polite explain all that needs to be done , thank you for explaining in a nice way. We need more people like that thank you . Christine Molek
The speed of my service. The pleasentness of my service team member. And the Excellent amenities provided the waiting customers. Clean bathrooms. V Although I am a Pepsi girl and was sad to see the switch to Coke Proucts, I thoroughly enjoy the NEW water vending system. ???? I love it!
Travis did an excellent work providing hassle free professional service, would highly recommend. Thank you Travis
I wanted my wiper "inserts" replaced and they quoted me $92 when each insert at rhe service center was selling for $10. When I asked the consultant he said the rest is for "labor" THIS IS TOTALLY REDICULOUS to charge $60 for labor. How long does it take for a qualified technician who does this all the time to replace a wiper insert. I can do it in less than 5 min
Very satisfied with the service we received. We appreciate the service provided by Paul and his team working for us. He is truly a customer oriented part of your company. Thanks again!
Excellent Service & Communication.
Jeff is so knowledgeable! He does a fantastic job with my car
Very satisfied. Your service has been very knowledgeable and helpful
Wonderful experience all the way around ! I trust Lexus to be fair and talk to me just as they would a man . Cordis was simply the best! Lois
Jeff was courteous, informed me of process thoroughly & timely.
Jeff was efficient and did a great job explaining everything for me. Thank you!
He’s the one service tech I hope I get everytime. Very trustworthy
Thank you very much for the great service.
Autum was very informative about the situation of my vehicle. This made me able to prioritize the needs of my car, so I can remain safe on the road protecting myself and the other drivers.
Social