Could you please move closer to Vermilion?
Jeff Miller embodies the Lexus brand in every way. Could not be more
Pleased with the level of service he provides.
Jeff was very knowledgeable about my vehicle and its history. He was able to determine that my Florida dealer did not look into the history and charged me for services that were included.
Ian did a great job. Good communication on the status of what was going on, went and got me an office chair because I can't stand long enough for check-in, and suggested a larger RX loaner even though he had to go fetch it from outside. He knew I'd have a harder time in a UX, due to its cabin size and lowness. I appreciate his awareness, thoughtfulness and professionalism. The dealership should consider putting a bench or two inside the check in area - not all of us can stand there for 10 or 15 minutes while paperwork gets worked out. Another suggestion: allow us to pre-pay for say 1/2 tank of gas instead of having to top off, which is a pain. Ian Lara though, was great.
The problem I took my car in for was not fixed. A test drive would’ve shown the Lexus service department that my original problem was not taken care of. Yet I charged and paid for something that was not done.
Adam has great customer service. He’s a great asset to the company
As always,,,, your staff was very courteous, friendly, and accommodating.
Communication was , as always, to my satisfaction.
Cordis was professional, courteous and friendly. The best thing is he had me out 30 mins earlier than he originally stated. Thanks, Cordis.
This was absolutely the best experience I have had servicing a vehicle. I would like to give special kudos to Adam Poulos. He was wonderful. He has a pleasent personality.Thank you!
Cordis is great. Thank you
Jeffrey is an outstanding asset to Metro Lexus, he is professional, knowledgeable, and helpful in any way to ease my mind with the care of my car. I always enjoy his expertise and quick service. I always want to work with him! Thank you for training your personnel well, your service is above the rest. Thank you again!
Savina P
Everything and everyone was top quality as usual, thanks for keeping your standers so high.
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