Another great experience!
Expectations were set/met. Handled professionally. Well run department. Thank you.
Perfect as always !! Thank you...
Paul is professional, and thorough
Adam is the best! Always very upbeat and professional.
**** provides truly outstanding customer service. Her attention to detail, clear communication, and thorough handling of all vehicle-related matters are exceptional. She always stays in touch regarding any concerns or recommendations. I am genuinely extremely satisfied with the service **** has provided.
Adam was actually very impressive in his service and overall experience and I hope to see him again next time.
Jeff I really great to work with. He is thorough, professional and knowledgeable. It’s always a satisfying experience working with him regardless of the issue.
Adam was great. I did receive an inaccurate AI email that requested me to make an appointment that was already scheduled. A minor but unnecessary annoyance.
Always excellent customer service from Jeff Miller.
I didn't mention this concern to Jeff, there was salt from past winter's weather, usually one the gentlemen remove it for me. Did this change with the change of hands?
Very happy with the service. Jeff Miller does an excellent job in communicating what needs to be done and follows through with excellent customer service.
The entire process went very smoothly…thank you!
I have not experienced the level of professional customer service I have come to expect since 2013. I own two Lexus vehicles, and my parents own two as well. During my recent visit, Travis exhibited a dismissive attitude, and my gasoline was not topped off as promised. His manner did not reflect the professional standards I associate with Lexus. I had a disappointing interaction with him and look forward to providing a full survey. Thank you.
Jeff is always wonderful, grateful for his service.
Jeff was really nice to deal with. Really seemed to want to solve my issues. Went out of his way to educate me with lots of good information. Good person to have in customer service!
Jeff is so kind, and super thorough. explained every recommendation, my service plan details, and made sure my car was back in ny hands quickly. He makes a service appointment a pleasure!
Keep up the excellent work!
From the moment I met Cordis he treated me like we'd known each other for years. He covered all the bases and explained everything completely. He very much seemed like he loved what he did and belonged in his position and did a great job!
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