Service Center

Real Reviews From Verified Customers

Stephan M.
5 out of 5
3/18/2026
Thank you for the amazing experience
Maureen R.
5 out of 5
3/18/2026
I was very happy with my service experience and with the service writer Paul.
Minhaz U.
2 out of 5
3/18/2026
Primary problem was not solved.
Thomas D.
1 out of 5
3/18/2026
Problem still exist however 20% less. Tom
Andrew M.
5 out of 5
3/17/2026
Excellent service from check-in to check-out. Thank you.
Debbi S.
5 out of 5
3/17/2026
We were out of town and had an emergency with my tx and they took excellent care of me and got me back on the road. I had my brother at Cleveland clinic and they were amazing getting us taken care of us.
Matt M.
5 out of 5
3/16/2026
Adam and all service personnel are always courteous and helpful throughout my every visit and repairs my family have been customers for years and will continue to be for many more Matt
Andrey Y.
5 out of 5
3/15/2026
Excellent service!!! Thank you very much!
Jennifer T.
5 out of 5
3/14/2026
Adam is the most attentive & professional Lexus advisor I've met year to date! What a courteous & upbeat man. Hats off to Lexus for hiring someone of this high caliber.
Roland O.
5 out of 5
3/14/2026
Jeff is very thorough and very helpful over the years. Great service advisor!
Natash S.
5 out of 5
3/13/2026
Jeff is always so kind and thorough. I always appreciate having him as my tech. Thank you for the amazing customer service!
Jessica F.
5 out of 5
3/13/2026
Great service
Dennis M.
4 out of 5
3/13/2026
Travis is very friendly and very good at customer service. He answered all my questions and I hope to see him again when I need to comeback for service
Jacqelyn L.
5 out of 5
3/13/2026
Thank you for the valet, it worked out perfectly!
Kathleen G.
5 out of 5
3/13/2026
Autumn was outstanding!! Excellent professional service. Thank you
Teresa K.
4 out of 5
3/13/2026
Jeff was amazingly responsive to all my questions and extremely patient in explaining possible upcoming issues (such as my rim warranty). I appreciate that he and the Lexus team were agile in completing the service by Thursday afternoon rather than on Friday- as originally scheduled. Thank you!
Tommy S.
2 out of 5
3/12/2026
Nio commented
Jeremy H.
5 out of 5
3/12/2026
A1 would recommend
Ryan K.
5 out of 5
3/12/2026
I did not get the man’s name that helped me but he was very kind and helpful. Answered all my questions kindly.
Elizabeth S.
4 out of 5
3/12/2026
Travis provided excellent customer service. He was professional, thorough, and very respectful while explaining the additional services my car required over and above what I had originally come in for. He was encouraging when reviewing all the important features of a large SUV which was the only rental that was available. Although the rather large bill for services was unanticipated, the overall experience was very good. Please commend Travis for a job respectful while explaining the additional services my car required over and above well done.

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