Brian was a pleasure to work with, thank you for all of your help Brian!
I thought brian was very professional and helpful.
Truc did a great job for me, as usual. My service this time was a little more complicated, but she stayed on top of everything and kept me informed.
Tj was helpful and answered all my questions in a timely manner. Thank you.
Bought a new car a defect in one of the doors has it sticking out slight and no one can fix it and was told its Honda's problem not Right hondas problem. Was told to go to Bell Honda who has a Honda Body Shop went there and they couldn't do anything about it either said it's under the margin of error for anything to be done was pawned off from Right Honda to Bell Honda and they pawned me off too and the advisor who was helping me at Right Honda didn't even mention it to any of his bosses like he said he would and he just said he forgot 1hen I asked and at the last minute had another adivor tell me just to go to Bell Honda and ask them
Excellent service by our advisor!
Mr Bill Thorton is the best. I’ve been coming here for years and he is amazing should be promoted. Get a raise or a bonus just amazing very professional represents Honda extremely well.
Truc was very helpful and friendly in her dealing with me and my questions.
My new car was recalled for electronics. When I got it back, all memory and presets had been erased. Had I known before hand I could have made notes. In addition, each time I stop and restart the car, I have to reconnect to Bluetooth and AirPlay from the start of the settings. Sometimes, my responses don’t “take” and I keep looping thru the same question. Big waste of time.
He was super nice! Great at explaining everything I need done to my car and stayed in great communication while my car was in service.
Bill did an outstanding job with his customer care. I was well informed and treated well. Much appreciated!
Service was good but rep told me car was ready when it wasn't. Had to wait an additional 20 minutes while they retrieved it.
I took my car in for a service due to a failure in the braking system. However, instead of repairing the brakes, they replaced the filter, performed a wheel alignment, and recharged the battery. I do not understand what any of that has to do with the braking system issue.
I had to pay for services that should not be my responsibility, as the problem should be covered under the vehicle’s warranty—the car is not even 8 months old.
Additionally, it has only been two days since the vehicle was returned to me, and parts of the lining that they worked on are already coming loose. I will have to take the car back again, which takes time away from my work and negatively affects my professional and family responsibilities
Ken Lewis was fantastic. Had a great experience. Would recommend him again.
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