Right Honda Auto Repair Service

Alan went above & beyond ad usual.

Stephen yazi has always given me the best customer service

Some of the recommendations are excessive and not necessary per research I have done. This has happened multiple times. Stick with what is recommended in the Honda manual.

TJ could not have provided better service. I am extremely pleased with the way he dealt with me, particularly in explaining extra repairs my SUV needed. Right Honda is lucky to have such a conscientious and capable employee dealing with the public.

Work done well as promised.

Chris was great Service excellent

I don’t appreciate the service person signing my name. When I asked Micah about it he said” I signed your name..” What other short cuts are bringing done? Micah was rude when addressed stating” then don’t walk away”. If you need anything from me, just let me know.

Alan is always so helpful and cheerful. Always willing to explain everything and break it down, easy to understand. One of the best advisors in my opinion.

Ken Lewis is the best. I will always return to him. He is what keeps me coming back to Right Honda service.

Great seevice

Justin was great. He was very nice, spoke clearly and answered all my questions with the most patience and respect. Will definitely be reaching out to him for my future service needs. Thanks!

Bill is top notch. Always very easy to work with.

I had recall work done our CR-V. The recall notice said it should take about one hour to complete the repair. I made an appointment for early morning (7:30) thinking I would be done within that time frame. The completed work order said it took about an hour to fix, yet I was at the dealership for over three hours. My concern is what good is the appointment if the mechanic didn’t start working on my car for almost two hours?

C McGee was great

Jeremy was great

Alan McKenna was very helpful and prompt with my car. Thanks for the great customer service

NA

With one exception. First individual receiving first car.

Jeremy was awesome! Did a great job listening and attending to my needs! He went above and beyond! Thanks Jeremy

The car seems in much bad shape with much louder noise post maintenance. Took back to service and they did test ride and they say there is no issue but the noise is extremely loud after maintenance. This could be because we have replaced only two tires. When we took back to the dealer we expected basic troubleshooting and if we needed to change other two tires we should have been advised. After spending $2193 across two days this service level is not acceptable. They scheduled for service last Thursday for full repair with out checking if they have struts they removed old struts did half the repairs and they asked us to come back next Tuesday when struts will be available. The car was not usable between Thursday and Tuesday. I have not seen this level of poor customer service before. We need full refund back for the service or fix the car issues specially the loud noise.