Bill Thornton ia always a pleasure to deal with. And his service is always great.
Excellent service. No unnecessary pressure to fix something that didn't need fixing. Appreciated that.
I’ve had my Van serviced at Right Honda since it was new. Bill has been awesome! He takes the time to explain what it needs and why. Too many dealers seem to push unnecessary work; I’ve never seen that here. My van is clean after service and I’m always offered a loaner car. Super happy with Bill and the work done on the van. Will keep coming back.
I really appreciate Alex Gallegos. He was helpful in explaining everything from the oil to new tires in the future.
Excellent customer service by Bill Thorton
Trying to connect by telephone with service department poor
Courteous, efficient, and explained things comprehensively
TJ did everything possible to ensure our job went smoothly and as promised!
Micah was fantastic and thorough.
Bill Thornton is a great Service Advisor. He is thorough, thoughtful and always pleasant to work with. He is a great asset to Right Honda.
Great service. Friendly and communicative about everything during the service visit. Thank you.
Excellent service provided by Justin. Thanks
Thank you for the great customer service Alan McKenna
Bill is awesome like always!!! Car was done when I needed it, also told me what I needed on the next service!!!
Thank you Alan! I appreciate having one service manager in my account whom I have come to trust, assist me with my service requirements.
Couldn’t get a hold of my service director, I called twice to see if the car would be ready within the hour. When I was waiting to receive the car, other people were getting their cars before me who came after me. I asked what was going on, the mechanic who worked on my car, put my key in his pocket and went on a test drive for a different customer. No one could get a hold of him and I had to wait until he got back to the dealership before I could leave. That was very upsetting!
Ken was very personable and I enjoyed dealing with him
CROSS TRAFFIC MONITOR SYST AND REAR COLLISION MITIGATION SYST UNRESOLVED
Bill always does a great job!
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