Right Honda Auto Repair Service

OK

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Handled in less time than expected, he handled it professionally and friendly

Thanks gang

Chris did an excellent job walking me through the process. Very satisfied!

Ken was great

Brian was very pleasant to work with, helpful, attentive and

Ken was excellent

After my recent service visit, I noticed oil or grease residue left on my steering wheel and push start button. I recommend that maintenance technicians use gloves while working on vehicles and remove them before entering the interior to help prevent this. Additionally, a more welcoming and positive attitude from the service advisor would improve the overall customer experience.

Ken Lewis was an excellent service advisor. I’ll certainly request him in the future.

After recieving a text with links to what they were suggesting to do for my car, I immediately reached out to ask a clarifying question as the paperwork was confusing about what would be paid under my warranty. I had zero responses for over 2 and a half hours even though I sent 4 different texts and left two voice mail. That is really poor customer service and when I tried to talk to Micah about it, I do not feel he responded appropriately. He said he was busy with other customers. But in 2.5 hours, I am sure he could have found the time to at least send a text. All I got was silence and lack of concern when he finally called me back after I reached out to customer service. It was a frustrating experience and very dissapointing. To ignore texts and voice mails for that long when the client's car is in the shop and under your care is not acceptable.

Good job! Thanks.

Professional and helpful organization

Great customer service and communication.

Covid is over. Go back to the car wash after service.

Always a good experience with Honda!

N/A

Service associate Alan was perfect.

Alan is courteous, knowledgeable and helpful, the best.

Alan consistently takes care of my car issues & repairs. He is the best.