I think that Alex did an outstanding job both with the work provided and with educating me on what needed to be done and keeping me informed of the progress. I was very happy with the service
My service representative, Steven was excellent to work with.
Friendly, personable, and forthcoming with what is needed. I greatly appreciate knowing I will be informed of everything my car needs and having it fixed.
I did not request a trade. I only came fir my six months inspection period.
AZ for Mr. Yazzie, He did a great job by taking care of all the inspection requirements, smoothly. I was very happy with his service.
Thank you.
Sincerely,
Sara Issa
I will look forward to working with Alan Mckenna again for future services. He addressed my service concerns in a prompt and professional manner.
Right Honda always does a great job on my services on my cars.
Alan and the entire service team are always exceptional!
Thank you!
He did a great job of explaining all of the issues related to this service
My car was easier to drive when I got in it, so the guys who worked on it must know what they are doing. I've had this car and my new Element I 2004 worked on, always good.
Exceptional service from Ken
Jeremy was great today and took the time to go over the repairs my car needs needs. He is an excellent service advisor!
I came in as a last-minute emergency — my passenger window regulator failed and my window wouldn't close. Despite no advance notice, the team welcomed me without hesitation.
From the moment a team member greeted me as I pulled up, to the moment my vehicle was handed back to me, every interaction was warm, professional, and genuinely kind. I've owned a Mercedes, a Lexus, and a Ford — and I can say without hesitation that this Honda service experience matched the very best of what luxury dealerships have to offer.
RJ was outstanding. He clearly explained the repair process, communicated proactively throughout, and — recognizing that this unexpected repair could impact my work commitments — arranged a loaner vehicle so I could keep my day on track. That kind of thoughtful, solutions-focused care is rare at any price point.
The mechanic who performed the initial inspection also deserves recognition. He documented every aspect of the vehicle in exceptional detail, with clear, thorough recommendations for addressing each identified issue. That level of transparency builds real trust.
As a repeat customer, this experience only deepens my loyalty. RJ and this team will continue to have my service business for years to come.
Alan McKenna and bill Thornton are exceptional service sept folks. Very professional and helpful with questions especially for us older folks!!!
Barbara L
Service Rep said my differential fluid was last changed in 2022, so I approved the service. However, upon retunring home and looking at my service record from one year ago (4/23/25), the differential fluid was changed then as well. So this was an unnecessary $165 charge. I've always been satisfied with Right Honda service and will continue using them, but will bring previous records with me in the future.
Prices for the services seemed high for standard maintenance on a vehicle that I have only owned for 11 months. Makes me remember why I stopped taking prior vehicles to the dealer for service.
Very good service
.I was not prepared for 3 hours though
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