Service Center

Real Reviews From Verified Customers

Dana E.
4 out of 5
6/4/2026
Any problems that I had Mike made sure it was taken care of.
John F.
5 out of 5
6/4/2026
Ben did a great job! He kept me updated on my car’s status. Also, I needed a new tire and Ben arranged a shuttle to/from home as the work was being done e.
Cosma E.
4 out of 5
6/4/2026
Everything went perfectly. Video was very informative cashier was ready and had my car at the door.
Kathleen D.
5 out of 5
6/4/2026
Dave was great
Teresa W.
4 out of 5
6/4/2026
I was promised completed service in 1 hour and received the same. I was completely happy with that.
Kris P.
5 out of 5
6/4/2026
Nicole was AWESOME from start to finish…Thank you
Catherine S.
5 out of 5
6/3/2026
David went above and beyond. He is friendly and professional. I wish all my customer experiences went this well. He is a true asset to Suntrup.
Alfred L.
5 out of 5
6/2/2026
N/A
Robert H.
5 out of 5
6/2/2026
Dave was great.
Carleen R.
5 out of 5
5/30/2026
Mike was friendly and professional. I felt respected and appreciated his service. Thanks!
Donna G.
5 out of 5
5/30/2026
Mike was the best on explaining everything I needed on my vehicle. Thank you Mike for making this easy and getting my car fixed and getting it back earlier than expected
Melissa D.
2 out of 5
5/30/2026
I scheduled an appointment online in advance noting it was for the recent recall. I took time off work as it said I’d need to leave my car. Upon arrival and leaving my car, I quickly got a call saying the parts are not yet available for this recall. A better customer experience would have been for someone to review my appointment request in advance and inform me of that before I wasted my time rearranging my schedule to set an appointment that couldn’t be completed. It’s not easy for me to take time off work and leave my car for a day, so finding out like this last minute was frustrating.
Roberta L.
4 out of 5
5/30/2026
Careful attention to my questions and great advice.
Lacy B.
4 out of 5
5/30/2026
Mike is a true professional who takes care of his customers. Thank you for the continued communication and understanding on a rather frustrating transmission replacement on a new vehicle that has $11K miles on it. Thank you for all you do, Mike!
Brian M.
4 out of 5
5/30/2026
Never had a bad service experience at Suntrip Kia, despite any parts supply delays.
Donna M.
5 out of 5
5/29/2026
David Hubble was very accommodating during my visit. As the guys in front of me were busy, he stepped up and took care of me. He deserves a 10 on his work ethic.
Elaina D.
1 out of 5
5/29/2026
My key fob was not returned to me and I've left 2 voicemails regarding this and no one has returned my call
Evor T.
5 out of 5
5/29/2026
The advisor was great and very helpful.
Deirdra D.
4 out of 5
5/29/2026
The last visit I had was a mess. One time I came I think they lost my car or didn't do the work. Very happy with this visit. Even the payment check out was pleasant.
Todd J.
5 out of 5
5/29/2026
As always, superb service. I was in at 2:30pm and was out a little after 3:30pm. Excellent!!! You all keep up the good work.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort