Service Center

Real Reviews From Verified Customers

Mary B.
5 out of 5
4/28/2026
Thoughtful, kind, and fast. Had me in and out in no time! Truly Kia service's best!
Christopher W.
5 out of 5
4/27/2026
Mike is awesome. He texted with me directly through my repair process. Excellent service.
Tina K.
5 out of 5
4/26/2026
Thanks for getting me in so fast
Melinda K.
4 out of 5
4/25/2026
I was told it was supposed to be a drop off when I got there but you got it done fairly quickly. I appreciate that.
Kayla A.
2 out of 5
4/25/2026
Nicole was amazing but everything else was not. Parts on back order. No loaner vehicle. Terrible.
Mara S.
5 out of 5
4/25/2026
We were very satisfied
Grant B.
4 out of 5
4/24/2026
I had a series of unfortunate events, the Suntrip team made it right.
Charlene J.
5 out of 5
4/23/2026
David H was great
Sameka K.
5 out of 5
4/23/2026
Thank you for being upfront honest professional accurate knowledgeable and fast
Robert F.
5 out of 5
4/23/2026
Mike was extemely professional and his communication throughout service was top notch. He answered all my questions throughout the process very promptly.
Patrick H.
5 out of 5
4/23/2026
Ben was friendly, professional, and efficient. He answered all my questions and treated me with the utmost respect. Thank him for me again.
Paul L.
1 out of 5
4/23/2026
No loaner vehicle had to reschedule appointment
William W.
5 out of 5
4/22/2026
Mike was prompt, courteous, and very helpful in providing guidance about potential future issues. He was a genuine pleasure to work with!
Kailey S.
4 out of 5
4/22/2026
Mike was honestly a lifesaver for the situation I was unfortunately living. After having many issues with my vehicle for over 2 years, I finally saw hope when Mike took over and helped get the assistance and help that I needed. He was very kind, understanding, thorough and very good with communication. Everything he did had action to follow. From here on out, I will always recommend Mike for his hard work and great customer support! Thank you again!
Karen B.
4 out of 5
4/22/2026
I am pleased with the service. The cost is another issue
Karen K.
3 out of 5
4/22/2026
My car was leaking oil after an oil change and they fixed the problem as soon as I called.
Debbie T.
5 out of 5
4/22/2026
She was super friendly and knowledgeablely answered all my questions.
Jason W.
5 out of 5
4/21/2026
You guys did great as always
Jodi J.
4 out of 5
4/19/2026
David Hubble managed the work on my car beautifully. I was kept well informed. Thanks David!
Blake T.
4 out of 5
4/19/2026
I felt as though this was the best service overall that I have received from Suntrup Kia, so far. This has not always been the case. I was told prior to this that there were steps in place to change and improve normal protocols. I hope that this result is a step in the right direction. Nicole was great to deal with, and it is assuring to know that my car is in Tom's hands. Thank you for your time.

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