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Real Reviews From Verified Customers

Service Center Review Summary

5 star 505 reviews 52%
4 star 185 reviews 19%
3 star 24 reviews 2%
2 star 136 reviews 14%
1 star 128 reviews 13%
Review Us
Damian W.
1 out of 5
10/31/2025
Watched the tech change the oil and perform the multi point inspection. After he completed the work the car was not touched for about 25 minutes. Only until I went to the service counter and told them the situation was the car brought to the front. Did not understand why the tech didn’t notify the service desk when he completed the work. My time is valuable too.
Jennifer M.
5 out of 5
10/31/2025
Everything went well. John did a great job on cleaning the car.
Sefika A.
4 out of 5
10/31/2025
Semir hasanovic not only did only out and beyond to help me with one car issue but yet another one ,I appreciate of how well of a job he had did professionally and accountability
Nathan W.
5 out of 5
10/31/2025
Justin was wonderful to deal with and I am extremely pleased with my experience at your location!
Tricia S.
5 out of 5
10/30/2025
Grace was great! Even though the emissions test couldn’t be completed because of a possible issue with the State’s system, she offered a solution of returning in the morning. Everyone was extremely kind and professional!
Marietta S.
4 out of 5
10/30/2025
The people on site were very nice and tried to make the process smooth. I do not like the electronic assistants who answer the phone and book. Much prefer a real live person!
Christine W.
4 out of 5
10/30/2025
Day of service is great. Communication on day of service is great. I do think you may need more help with answering phones and returning phone calls with messages, etc
William W.
5 out of 5
10/30/2025
Very personable, professional, and efficient. They were a pleasure to deal with.
Susan P.
5 out of 5
10/29/2025
Very nice young man. Keep me informed with the process of the work being done. Thank you Chris
Company D.
5 out of 5
10/29/2025
Vehicle came back clean (thanks John) and Chris in service was amazing patient and answered all my questions - he deserves a platinum stat for customer service!! Dawne Luleff
Vickie B.
5 out of 5
10/28/2025
Chad was very responsive to my needs
Wendy Z.
4 out of 5
10/28/2025
Justin kept me updated as to the cars progress He was very friendly and answered all my questions Theresa was very helpful also she helped me with sunbit For financing and credit card And thank you for finding my credit card I dropped And Theresa holding it for me They are a good team. Thank you. Wendy
Cheryl H.
4 out of 5
10/28/2025
Chris was the most considerate service person I've ever dealt with there. I give him Aplus from first phone call to final check out.
Caroline D.
5 out of 5
10/28/2025
Great job with service and communication
John D.
5 out of 5
10/25/2025
Chris was great. Helpful, cheerful,enthusiastic. Absolutely no complaints
Alfred L.
5 out of 5
10/25/2025
Chad was a true advisor explaining the serious nature of the repairs. He also worked to reduce the costs.
Tammy K.
5 out of 5
10/25/2025
Chad was amazing !!
JOHN D.
5 out of 5
10/25/2025
He was responsive, cheerful , enthusiastic, and helpful. I was quite happy with him
Ashlee S.
1 out of 5
10/25/2025
My car has taken over 5 weeks and still isn't fully completed. Had to pay for 2 different turros before finally getting a rental car. The lack of communication from Chad throughout the 5 weeks was ridiculous.
Anna S.
4 out of 5
10/24/2025
Only recommendation is to have service department change the user profile to guest before moving seats and mirror settings. I had to redo all my saved settings following service.

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