Suntrup Kia South Auto Repair Service

Did a great job

Just wondering why with as much as and oil change and things cost why isn’t the inside of the vehicle vacuumed or anything

The staff did not take a drive with me, the customer, to help diagnose the problem!

David is awesome. Completely open and honest. No hidden crap. Fast fix and everything is working like brand new. Thanks

I loved every step of my experience with the service department super friendly, fast and knowledgeable. I will definitely be sticking with Kia

David was great! After so many test drives, you guys COULD have at least filled up our tank

Mike was very nice and explained the process and outcome of my issue (climate change overriding my selection). Regarding that specific issue, I don’t have an exact answer to what happened since they could not recreate the occurrence in the same thing I reported . However, later that day I drove the car and witnessed a recurrence of another ‘issue’ I reported (lights flashing on a diagram of the tires on the dash) that occurred right after another routine maintenance at KIA. I immediately drove the car to the service area and one of your maintenance people (didn’t get his name but would recognize him) and he not only explained what the lights indicated but showed me how to change that and several other functions by toggling the tab on the steering wheel. What a huge relief to know that neither of the issues I reported were actual issues but that they were informational tools I could understand and disable if I wanted. There are so many functions available with the new technology on today’s vehicles. The sales force barely unveils the tip of the iceberg. I now know that if I have questions I can go, not only to the manual and YouTube videos, but…most importantly, to your service personnel. The gentle had reddish hair and his desk was right as you entered the area off the main door from the drive through entrance. Please thank him, again, for me!

Chris did a great job today. I was very pleased with the service.

Excellent service from Mike. Kept me in loop on my kia ev 6 Thanks

Nicole was great! Efficient oil change visit!

Nicole was wonderful. She was very helpful in making my experience a great one.

Chris and David did a good job.

The attendant was awesome!

Awesome job the service department!

Great service and friendly staff. Appreciate the support provided by Chris.

Ben was very kind.

Thanks for the quick and thorough service and for finding my remaining oil changed on my service contract.

After finally receiving my car back the brakes are still squeaking.

I need to speak to someone about my repairs and no one’s answering the phone. I have the card of Ben Horseman and he’s not returning my calls. I’m trying to find out if this repair will be covered under the extended warranty, but I can’t get any information from anyone cause I can’t talk to anyone and I don’t see it on the report.

I have seen Chris twice in the last couple of weeks for maintenance on my car. Both times is very thorough and keeping me updated on what’s going on with my maintenance overall he’s a very nice guy..