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Real Reviews From Verified Customers

Service Center Review Summary

5 star 140 reviews 64%
4 star 38 reviews 17%
3 star 8 reviews 4%
2 star 15 reviews 7%
1 star 18 reviews 8%
Review Us
Darrel G.
1 out of 5
6/17/2026
The representative that took care of us was very rude and did not help us. We tried to get my husband's military discount. And because we did not have his card, he refused to give it to us. We have been coming to Toyota for over 15 years. And have never been treated like that
Bryan S.
3 out of 5
6/17/2026
Very disappointed in my service. My family and friends will go elsewhere
William H.
4 out of 5
6/17/2026
Amy is the best!
Michael M.
5 out of 5
6/16/2026
Matteo answered all of our questions and we appreciate his work getting our vehicle back on the road!
Jeffrey D.
4 out of 5
6/13/2026
I just got my wipers replaced and Matteo(?) was very friendly and helpful. Great service.
Andrea S.
5 out of 5
6/13/2026
You guys have gotten so much faster!
Nicho H.
5 out of 5
6/12/2026
Really appreciate the team, including shuttle!
Scott Lisa.
4 out of 5
6/11/2026
Amy was able to get me in on a moment's notice. I was treated with respect and taken very well care of.
Stanley K.
5 out of 5
6/11/2026
Amy is your best customer/service. She is the only reason we come back for all routine service on our two Toyots
Tom P.
5 out of 5
6/11/2026
Thanks, Amy. Super team there at Helena Toyota!
Gary H.
5 out of 5
6/10/2026
None
Tina B.
3 out of 5
6/10/2026
I would like to see the "Victoria" removed from the description of my car in your computer, as Toyota does not make a Crown Vic.
Jennifer W.
5 out of 5
6/9/2026
Mateo, Dakota, Amy, and the Toyota Service Team are professional,friendly, and absolutely amazing! I trust them with my Fabulous 2008 FJ Cruiser for as long as it will last me. They showed me with every step that they understand how much this vehicle means to me! Thank You!
George O.
5 out of 5
6/9/2026
Work waps done asrequested
Diana C.
5 out of 5
6/6/2026
Amy is great! Very professional and positive. Thank you!
Joseph M.
5 out of 5
6/6/2026
Check in guy was very nice and efficient. Service was done in a timely manner. Check out was just as easy as check in.
Lynn S.
5 out of 5
6/5/2026
Levi was great. Good communication and customer service. Service department people efficient and friendly. I appreciate all involved
Michael G.
5 out of 5
6/5/2026
Amy is awesome! Friendly, efficient, smart, and funny!
Donald W.
4 out of 5
6/5/2026
Great job of completing recall notice re: computer & coorinating getting windshield on same visit. Cudos to Amy & Steve for "getting her done!" ????
Lance F.
5 out of 5
6/5/2026
The service team was great especially the dude that handled my work and set up etz thanks !!!!

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