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Real Reviews From Verified Customers

Service Center Review Summary

5 star 69 reviews 58%
4 star 22 reviews 19%
3 star 4 reviews 3%
2 star 12 reviews 10%
1 star 11 reviews 9%
Review Us
William K.
5 out of 5
4/21/2026
Excellent service overall
Nicho H.
5 out of 5
4/21/2026
Wonderful service as usual!!!
Clayton C.
5 out of 5
4/21/2026
Amazing as always!
Ryan P.
3 out of 5
4/21/2026
The brake still squeaks, we will give it a couple days and schedule a follow up if it persists. Thank you!
Tim S.
5 out of 5
4/21/2026
Excellent service, thank you.
Michelle B.
4 out of 5
4/21/2026
LOVE Amy!!!
Teri F.
5 out of 5
4/21/2026
Great job today. Folks were knowledgeable, friendly and professional. They took good care of me and my car!
Dannie M.
2 out of 5
4/21/2026
I called several times for a status of my service and no one would pick up the phone. Service department needs improvement. The dealership where I bought my car set the standard for the level of service I expect from Toyota.
Kathleen F.
4 out of 5
4/19/2026
Joseph went above and beyond to answer 2 questions about my warrenty and locking my car with the engine running. I appreciate him taking the time to do that.
Victoria N.
5 out of 5
4/18/2026
Very satisfied with the service.
Michael M.
5 out of 5
4/18/2026
Amy was great.
Darren S.
5 out of 5
4/17/2026
Amy has been my Service Advisor for over 7 years and she is by far the most knowledgeable, honest, and trustworthy person I’ve ever had advising me on what is the best service my vehicles need to continue running smoothly. Thank you, Darren S
Lelia B.
5 out of 5
4/17/2026
I was thankful and impressed how quickly not only my vehicle but others as well were being taken care of. Everyone I met was kind and helpful. Thank you!
James S.
5 out of 5
4/17/2026
Great job by the Helena Team as always. Reliable, dedicated and professional. Thanks for getting me out of another jam. Respectfully, Jim Savitski
Donald W.
4 out of 5
4/17/2026
Amy is Fabulous and so is Kevin. I don’t want want anyone else taking care of my car! I trust them both, they are respectful conscientious and honest.
Margaret W.
5 out of 5
4/17/2026
everyone was great and my car was done in record.time.
Donna S.
2 out of 5
4/16/2026
It was kind of silly that I was sitting right in the waiting area and almost all communication was handled by text. Very impersonal.
Maxwell M.
1 out of 5
4/16/2026
Didn’t like having to go online to see the inspection report. If I’d known I needed a new engine air filter I would have asked if it could be done while I was there.

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