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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1072 reviews 53%
4 star 411 reviews 20%
3 star 74 reviews 4%
2 star 228 reviews 11%
1 star 230 reviews 11%
Review Us
Kyle W.
5 out of 5
8/20/2025
Great customer service, efficient and quick!
Julian N.
5 out of 5
8/20/2025
Best service I could ask for and he’s always able to make time when my schedule doesnt exactly line up with what’s available would recommend Cody to anyone
Fred B.
2 out of 5
8/20/2025
Dealership does care about customers time
Joshua B.
5 out of 5
8/20/2025
Did a great job, diego was very nice
Clay R.
5 out of 5
8/20/2025
All was fast friendly good people there
Keith A.
5 out of 5
8/20/2025
I always know I get great service at Bell Road Toyota
Carter R.
5 out of 5
8/20/2025
Alex was great
Sarhadoon O.
5 out of 5
8/20/2025
Great customer service
Thomas L.
4 out of 5
8/20/2025
Yes, he is a honest person.
Molly J.
4 out of 5
8/20/2025
Though it was a long day, I’m happy my car is at its peak.
Michele D.
2 out of 5
8/20/2025
The 3+ hour wait for an oil change (with a appointment)was excessive.
Mark N.
4 out of 5
8/19/2025
Cody was awesome! He called and was able to get my car serviced early. He was very informative of what was going on with my car. I definitely will recommend other people to him who have Toyotas.
Martin C.
1 out of 5
8/19/2025
Driveshaft joints did not get lubricated as asked. This is part of the service package I purchased for 3 oil changes, rotation, driveshaft lubrication while Mike Ross was still working there. My service advisor brushed off my request when I asked him to make sure it gets done. Then, at the end, he tried charging me for my pre paid service. The attention to detail is not what it used to be.
Martina L.
5 out of 5
8/19/2025
Alejandro did a great job, thank you!
Jeff K.
4 out of 5
8/19/2025
I was impressed with Cody's professionalism and constructive approach to keeping my car running efficiently. He listened to my concerns and worked to prove good value. I would use him again and recommend him to others. This is the first time in a long time that I have felt valued as a customer at your dealership.
Tony M.
4 out of 5
8/19/2025
CODY IS A VERY FRIENDLY SERVICE ADVISOR AND ASSISTANT MANAGER, AND CUSTOMER SERVICE ORIENTED
Dale C.
2 out of 5
8/19/2025
Got absolutely nothing accomplished in the 4 hour wait
Katherine C.
1 out of 5
8/19/2025
Waited three hours, had to leave for an appointment. Couldn’t wait any longer
Evelyn C.
2 out of 5
8/19/2025
My service agent,Trey was pleasant, helpful, informative and polite. Unfortunately, there was an issue with the service equipment that resulted in my vehicle being held hostage over the weekend. I was provided with a rental vehicle at no cost to me. The service equipment issue was not the fault of my service agent. I was very happy with him.
Steve H.
1 out of 5
8/19/2025
When I got my vehicle the error code was still there. He told me the reason why it was a code. Because I had a hitch in the receiver. I went home and took it out, and the code is still there.

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