About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1065 reviews 53%
4 star 409 reviews 20%
3 star 74 reviews 4%
2 star 226 reviews 11%
1 star 229 reviews 11%
Review Us
Jaston W.
2 out of 5
5/31/2026
My service advisor Anthony was terrible. My vehicle was done and needed to get home and he was taking his sweet time and chatting around and helping everyone else right in front of me right after he said all he needed to do was finish up my paperwork and get me on my way. I had an appointment at 10 and left at 1:30. This is unacceptable for an oil change and tire rotation with an appointment. My appointment was at 10. Horrible customer service and very not helpful.
Stacy B.
2 out of 5
5/31/2026
My heads up display is stuck on service. It is asking to reset oul info. We can’t get it cleared and have to make another trip to get it removed or updated. Chris was very nice but not having the service complete is concerning.
John S.
2 out of 5
5/31/2026
I got there at 2:30 because I had a 2:30 appointment. Around 4:50 in the afternoon. I went to ask them where my car was and he said they're working on it now. And I said okay. Maybe it took a little long. He comes back and tells me that they hadn't even started my vehicle because they prioritized a few other repairs in front of mine that were more important. I spoke with several other individuals that were there and some of them were there for 5 hours just for an oil change. I find this to be very unacceptable and unprofessional. What is the point of having an appointment if they're just going to push other vehicles in front of yours because they're more important? So yes, I was completely unsatisfied. Thank you!
Shanna W.
4 out of 5
5/31/2026
Alan was great! I’ll be coming here from now on
Terresa M.
5 out of 5
5/31/2026
Im completely satisfied as 2 hw well Alan n his team handled everything regarding the service i needed on my Corolla. Alan n his team were very professional n I appreciated everything they did to get my Corolla bk to me in a timely manner.
John C.
2 out of 5
5/31/2026
5 hour wait with an appointment wasn’t appreciated. Also I saw some people come after me get their car before me.
Alex R.
5 out of 5
5/31/2026
Very happy with service and good communication
Brad B.
5 out of 5
5/31/2026
Everyone from the collision team to the rental department were great! 10out of 10!
Mario O.
5 out of 5
5/31/2026
Chris was very knowledgeable and got the job done quickly and answered all my questions..
Pat R.
5 out of 5
5/30/2026
Tony is the very BEST!! He is the reason I come to Bell Road Toyota!
Denis P.
5 out of 5
5/30/2026
“Diego, muchas gracias por tu ayuda con el servicio de mantenimiento de mi carro. Aprecio mucho tu atención, profesionalismo y el tiempo que dedicaste para que todo quedara en perfectas condiciones. Excelente trabajo, gracias por tu apoyo
Sharon C.
5 out of 5
5/30/2026
Your people are awesome.
Debbie S.
3 out of 5
5/30/2026
Today's visit was short and sweet. Just changing a broken part.
Srihari M.
2 out of 5
5/29/2026
having mpg issues and no one responds
Timothy L.
1 out of 5
5/29/2026
I waited an hour and 13 minutes after my car was done and nobody came to get me. I had to hunt down the technician to ask what was taking so long
Annette F.
3 out of 5
5/29/2026
Im concerned I just bought the vehicle 6 weeks ago from you guys. And I get a call from service tech telling me my brakes need to be flushed... was that not done when I bought the car? Worried
Saul O.
5 out of 5
5/29/2026
Very good service and kind person
Timothy F.
5 out of 5
5/29/2026
Exceptional service
Jack C.
3 out of 5
5/29/2026
While I only came in for an oil change and a tire rotation, the technicians determined that the transmission fluid needed to be replaced and the coolant needed to be replaced. I did not have a problem with any of that. And I'm satisfied that I received good advice. I anticipate that the car will be trouble free for at least the next year.
Elayne S.
5 out of 5
5/29/2026
Very satisfied

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.