About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1072 reviews 53%
4 star 411 reviews 20%
3 star 74 reviews 4%
2 star 228 reviews 11%
1 star 230 reviews 11%
Review Us
Joel R.
5 out of 5
9/19/2025
????????????????????????????????
Heriberto D.
5 out of 5
9/19/2025
Excellent service thanks
Marichu M.
5 out of 5
9/19/2025
Alejandro, as always, was very hospitable and kind. Always has a smile and is sincere as they come. Very pleases to have him as my service manager.
Todd G.
1 out of 5
9/19/2025
I asked several questions after service was done. None of them were answered. I dont belive they pulled a full diagnostic. They drove it aroundcand checked the temp. Never putting gauges on the truck. Waste of money.
Meg D.
5 out of 5
9/19/2025
Tony is always so helpful, keeps me totally informed about what my vehicle needs! Really appreciate his great customer service!
Shelby H.
1 out of 5
9/19/2025
I was quoted 2-3 hours for the service. It would cut it close to the closing time. I attempted to reach out to the service advisor, the department, and the dealership in general prior to getting a ride down there. About 15 minutes until closing time, I was informed that my last oil change (also done at this dealership) stripped the drain plug so the advisor had to go buy one. This delayed the service further. The kicker is my coupon I got in my email wasn't eligible so I paid $83 for an oil change instead of about $50. Very poor service, and this isn't the first time. I bought my car from this dealership and my 4Runner from a different one. I've never had any issues at the other dealership so I will be taking both vehicles there from now on. Even with Bell Road Toyota being 2 miles away from me, I will travel out of my way to the other.
Michael T.
5 out of 5
9/18/2025
TJ was professional and personable.
Savannah W.
5 out of 5
9/18/2025
He was absolutely awesome!! Great service and fixed everything within a. Timely manner
Barbra J.
3 out of 5
9/18/2025
Satisfied after Billings errors were identified
Jim B.
5 out of 5
9/18/2025
Cody was friendly, courteous, thorough, and accurate. I’m a 10 year service customer.
Anthony A.
1 out of 5
9/18/2025
The worst experience I’ve ever had at a car dealership. Over four hours for a tire rotation. Absurd. Never will I go back. Ever . If I was offered a free vehicle I wouldn’t take it.
Anthony M.
5 out of 5
9/18/2025
Thank you
Stephanie M.
1 out of 5
9/18/2025
Everything was fine except after picking up the vehicle, the LCD display started to malfunction. It turned on and off, on and off all the way home. Could a connection been disrupted during service? Awfully coincidental.I will call in AM to discuss if problem persists after restarting the car.
James G.
2 out of 5
9/18/2025
Waited over half hour to get checked in. Eduardo was not pleasant to deal with. His trainee parked another vehicle close to mine and opened the door into my vehicle when exiting it.Took over 3 hours to service vehicle and had to ask Trey if vehicle was done since Eduardo never informed me service was completed. Much better experience previously at Camelback Toyota. Scuff still present in bumper from door being opened in it!
My M.
2 out of 5
9/18/2025
I had an appointment at 915. I was able to leave after 12 with no resolution aside from plug it in directly. Currently I dont have the option for android auto. I did before. 3 hrs plus, no fix or compensation of some kind. It's a new 2025 rav4 hybrid I cant fully utilize..
Noel P.
2 out of 5
9/18/2025
Never again over charged customers crying in the waiting room and it took 4 hours for an oil change. Went in for a simple oil change that cost 85 asked to have an issue checked with a wheel alignment was charged 300 total for both and was told a lump in the tire causing the issue where I know a diagnostic would not catch the problem but was told it was the problem as the mechanic was sure but was charged for a diagnostic test when a mechanic determined the issue
Edward A.
5 out of 5
9/18/2025
Answered all my questions. Great communication. Thank you.
Barbara A.
4 out of 5
9/18/2025
Billy is always there for us.
Yoslay I.
4 out of 5
9/18/2025
La mejor manera de tener un carro en óptimas condiciones es las manos del dealer Bell Road Toyota los mejores
Barbara N.
4 out of 5
9/18/2025
Great service.i was disappointed i thought they wash your car for you ????

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.