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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1071 reviews 53%
4 star 411 reviews 20%
3 star 74 reviews 4%
2 star 228 reviews 11%
1 star 230 reviews 11%
Review Us
Victor H.
5 out of 5
11/7/2025
Great service from Diego!
Elena A.
3 out of 5
11/7/2025
Bad customer service
David L.
4 out of 5
11/7/2025
Thanks for finding and fixing the issue
Colin L.
1 out of 5
11/6/2025
Waited 4 hours for an oil Change. Had a scheduled appointment.
Aaron C.
5 out of 5
11/6/2025
Tony is 100% top notch! Our fleet appreciates him to no end! Thank You Tony!
Rohit V.
2 out of 5
11/6/2025
Too much delayed service for a simple oil and filter change I waited almost 4 hours
Ursula B.
5 out of 5
11/6/2025
Tony provided great customer services!
William S.
5 out of 5
11/6/2025
Great service Thank you
Yanela C.
5 out of 5
11/6/2025
Excelente trabajo y un trato exepcional
Ross K.
5 out of 5
11/6/2025
Tony is always extremely helpful and courteous.
James S.
1 out of 5
11/6/2025
I checked in at 10:00 for an oil change and my truck wasn't done until 3:00!
Mark K.
5 out of 5
11/6/2025
Tony is awesome
Diana A.
1 out of 5
11/6/2025
When I picked up my vehicle my tire pressure light was still on. And my tire were not rotated like there were supposed to be.
Kumda C.
5 out of 5
11/5/2025
Tim is a very nice man. He was very helpful with all that i needed to know.
Tony P.
5 out of 5
11/5/2025
Very satisfied
Karon E.
2 out of 5
11/5/2025
Tim was awesome and very apologetic when my yellow maintenance took 4 hours. I don’t think it’s really right or fair to take all the techs in the middle of my service. I will have to really think about returning.
Elias B.
4 out of 5
11/5/2025
Need to improve the waiting and the communication with the clients.
Ana V.
1 out of 5
11/5/2025
Very unsatisfied with this his service. The stuff in my glove box was all over the floor in my car and my car is missing the piece that stops the glove box from falling. I need that missing piece back.
Mary L.
1 out of 5
11/5/2025
I wasted 3 hours and did not get my car serviced. A person from the corporate office showed up and called all of the mechanics into a meeting. Leaving all of the work and customers waiting for hours. This is very unprofessional. I understand meeting are necessary but you need to meet with half the staff and then the other half. It slows the work but does not bring it to a stand still and planning a head of time so that appointments can be reduced for the day. I disappointed in Bell Toyotas management. Side note. The noise playing in the waiting area is not music. It is noise pollution. I had to sit outside along with about 10 other people because of the so called music. Tim is great. He apologized for my wasted time and the inconvenience of having to go back to have my car serviced. Again very disappointed.
Irwin E.
5 out of 5
11/5/2025
Thank you

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