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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1068 reviews 53%
4 star 411 reviews 20%
3 star 74 reviews 4%
2 star 228 reviews 11%
1 star 229 reviews 11%
Review Us
Kathryn Z.
5 out of 5
11/26/2025
Great customer service!!!
Bozena G.
5 out of 5
11/26/2025
Excellent job and excellent people took care of me people thank you
Charles M.
5 out of 5
11/26/2025
My interaction with Tony has always been positive.
Robin A.
5 out of 5
11/26/2025
Billy Sparks is a wonderful service advisor. He is a very trustworthy person and I will only contact Billy when I need service.
Andrew M.
5 out of 5
11/26/2025
Andrew is a one of a kind. His skills with customer service is exceptional. I've enjoyed working with him. He is very professional, compassionate, and a kind young man. Andrew, greeted me each time I brought in my vehicle. Andrew is very passionate about his job. It has been a pleasure to work with this young man.
Rocco S.
2 out of 5
11/26/2025
I had made an appointment for9AM after purchasing a new car.than I was told to leave the car for the day,thing tha I couldn't do. Nobody told me that,I had a dr appointment. After arguing I got the car back at11.30. The service is great but you need to work on the customer side. Seems that after the closed deal the approach goes south. Olso happened befoe with my othercar car.
Gabrielle N.
5 out of 5
11/26/2025
Tim rules! He was so helpful! I’ll definitely be recommending him at Bell Toyota to my friends and customers from here on out!
Cyndi S.
5 out of 5
11/26/2025
Eduardo is the absolute best! Always top notch and a great representative for Toyota!
Eddie P.
5 out of 5
11/26/2025
Braddah was friendly, professional and thorough in explaining diagnostics pertaining to my vehicle. Job well done.
Noel E.
1 out of 5
11/25/2025
4 1/2 hours for an oil change? Waste of my time. Evanlee was nowhere to be seen. Never got a notification from him about the decision on the filter, or that the car was ready. No one came in to get me in the waiting area at any time. It was 2:30 by the time I had had enough and got some other service advisors to pity me and help out. Evanlee strolls in right as my car pulls up with lunch for himself. How nice, I thought. I myself have been starving and now don't have time to stop for food before my next meeting. Terrible experience.
Sherry R.
2 out of 5
11/25/2025
My service advisor Rick was phenomenal! My concern is with the wrap up from the mechanic. I had lights turned off that took me a while to turn back on. They also did not put all my wires under the hood back where they belonged. Otherwise, everything was great.
Philip M.
5 out of 5
11/25/2025
Great ????
August A.
5 out of 5
11/25/2025
Great service and Tim Zarbock explained well. I am thoroughly satisfied.
Jazbek H.
1 out of 5
11/25/2025
I drove half hour, left my car all day, and when I got there they end up telling me they don’t even have the part to fix the airbag recall.
Nieves K.
5 out of 5
11/25/2025
Great service
Smgolam K.
5 out of 5
11/25/2025
Good
Laurie E.
5 out of 5
11/25/2025
Tim was great!!
Delia C.
4 out of 5
11/25/2025
Tony, is always professional and curious. Services information was relayed quickly and I was able to pick up my car as soon as I arrived.
Rebecca M.
2 out of 5
11/24/2025
Diego was amazing and my vehicle was done quick which is great. But I didnt check my tailgate before I left and it is still off centered. Not sure if that is just how its gonna be but it doesn't close right either.
Muhammad A.
5 out of 5
11/24/2025
10/10

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