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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1066 reviews 53%
4 star 411 reviews 20%
3 star 74 reviews 4%
2 star 228 reviews 11%
1 star 229 reviews 11%
Review Us
Brandon H.
1 out of 5
2/15/2026
I appreciate that Alan was able to get my oil change done under an expired package I had purchased previously. What I didn’t like was that I barely got my car home afterwards because it started making a whining sound and the power steering went out. I took it into a shop this morning and they had to replace the alternator and the drive belt. I feel like this should have been caught by the technician that was servicing my vehicle yesterday afternoon and not allowed me to drive the car home before it was fixed
Lindsey C.
2 out of 5
2/14/2026
Diego and his manager were very kind and sweet. There was a big lack of communication getting my car fixed and when I came up after calling multiple times to see if my car was done because nobody had alerted me, they were getting me checked out, pulled my car up and they had not even fixed what they said they were going to, so I had to wait another hour….. this caused me to lose two hours of work… And back up communication was pretty horrible… Diego was off the day that I was supposed to pick up my car and it was like I got lost in the system again his manager, when I got there was extremely kind very helpful really really liked him, but was just frustrated with the lack of communication and not even doing the work
Shawn S.
2 out of 5
2/14/2026
I came for oil change. And I have to wait more them 4 hours for my car to be ready. Tim did a very good job with me but the time my car took to be ready was way to much. Then when my car came from the the service it was with no Tage inside the windshield to remind me when it's the next service for my car. I am even worry that's the service wasn't even done on my car and they didn't do the oil change.
Linda C.
5 out of 5
2/14/2026
Great customer service.
Kim C.
1 out of 5
2/14/2026
I had an appointment for an oil change. I called the number 3 times no answer. I left a message, no call back. After 4 hours I finally reached someone else only to be told my car wasn’t ready. They told me I was next in line. I told the guy I couldn’t wait and to take it out of line. I mentioned I was disappointed nobody called. He said it was Alan’s job to call. I told him he still works there. He said they were really behind today. Next time let people know. I got my car without the oil change.
Jesusalexis B.
5 out of 5
2/14/2026
Great service!
Adrian P.
5 out of 5
2/14/2026
I had the best service at this Toyota dealership that I have ever had. The service from Rick(Richard) was fantastic and he deserves recognition. Thanks
Jon B.
4 out of 5
2/14/2026
Tony is the best! I drive 45 minutes to do service with Tony because I trust him that much. That kind of trust is irreplaceable.
Judy P.
5 out of 5
2/13/2026
Everything that I wanted done today was very Quick and efficient . thank you
Eric H.
5 out of 5
2/13/2026
Aaron was very transparent about what needed to be done and came in on his day off to finish everything up and get my truck back to me in a timely manner.
Andy D.
5 out of 5
2/13/2026
Great service.!
Michael W.
5 out of 5
2/12/2026
Excellant
Gary D.
5 out of 5
2/12/2026
Tim was wonderful to work with and very professional and communicative. Thanks!
Dennis D.
4 out of 5
2/12/2026
Anthony was great. But you need to change the music in the showroom. The rap string you have playing ****. I may not come back just because of that.
Robert C.
5 out of 5
2/12/2026
Anthony was very informative with the required service my Tacoma needed.
Veronika F.
5 out of 5
2/12/2026
Thank you for the opportunity to let you know Tony Isselhardt is an excellent, as well as a very friendly member of your staff. Over the years he has always answered any questions I had regarding my vehicle. Tony Isselhardt is the best!
Pamela P.
3 out of 5
2/12/2026
Think about playing some different genres of music in the waiting room. The current music was extremely monotonous. Need variety.
Charlie K.
4 out of 5
2/12/2026
Diego was professional. He took care of my car and took care of a problem head on and resolved the issue quickly without question.
Irene C.
5 out of 5
2/12/2026
Diego he’s one of those guys they keep you good service I like this dealer the best
Karla A.
5 out of 5
2/12/2026
Great customer service and very friendly.

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