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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1066 reviews 53%
4 star 411 reviews 20%
3 star 74 reviews 4%
2 star 228 reviews 11%
1 star 229 reviews 11%
Review Us
Kristian D.
4 out of 5
2/19/2026
Anthony is first class.
John D.
5 out of 5
2/19/2026
Tony is the service manager that I see, he is always so helpful and informative. He is a pro.
Alyssa O.
5 out of 5
2/18/2026
Eduardo was very helpful. He answered my questions and helped open the doors since I had my baby with me
Leslye P.
5 out of 5
2/18/2026
Great service how to originally booked for the incorrect service Alan Help to fix that very informative overall great customer service
Tami H.
5 out of 5
2/18/2026
Richard was very professional and gave me great customer service!
Michael S.
5 out of 5
2/18/2026
Eduardo is very professional and honest really enjoy working with him couldn’t ask for a better experience thank you Mr. Parra for all your hard work.
Kim V.
1 out of 5
2/18/2026
My text from Bell confirming the appointment said my appointment was with Tim. Got there and Tim said he was done with appointments for the day and that I was now with Eduardo. Eduardo was nice but told me it would take 2 hours. That seemed long for a tire rotation and oil change but we went with it. Two hours later, Eduardo told me it would be another hour. We were done about 35 minutes later. Seems very long for routine maintenance when I came in with an appointment.
Patricia B.
5 out of 5
2/18/2026
Evanland went above expectations.
Matthew S.
5 out of 5
2/17/2026
Great job very helpful
Lydia G.
5 out of 5
2/17/2026
Good service Thank you...
Grigory B.
4 out of 5
2/17/2026
Anthony is ROCK STAR!
Terence L.
3 out of 5
2/17/2026
Would like trade in appraisal for my 2007 Tacoma.
Aldo G.
5 out of 5
2/17/2026
Estuvo excelente el trato y el servicio que le brindan a uno
Barbara C.
5 out of 5
2/17/2026
I am always very happy with Tim Zarbock!
Anoop S.
3 out of 5
2/16/2026
My vehicle is ready in an hour. Why i was told 3 hrs and provided Uber. I think this can be avoided.
Gail H.
2 out of 5
2/15/2026
Eduardo Parra was very helpful in getting one of the issues taken care of but the second part has not come in yet even after three weeks since ordered. The first part also took well over two weeks to arrive.
Hector R.
5 out of 5
2/15/2026
good friendliness and attention. Thanyou
Tim G.
1 out of 5
2/15/2026
I brought a car in from my dealership and it was listed under my dealer name and they still charged me Full price for everything. I picked the car back up and paid there $195 diagnostic fee because they wanted to charge my dealership $2400 fo4 something that should of cost a dealer half of that. There is no courtesy from dealer to dealer and that's just plain GREEDY and and absolutely no courtesy at all. We will never buy our Toyota parts there ever again. You lost me and my dealership business. We will from now on buy from Larry Miller Toyota and spread the word to other dealers as well. 1 star ALL THE WAY!
Cathy E.
4 out of 5
2/15/2026
Changed service from Camelback Toyota; great service and convenience of renting a loaner vehicle; great experience from scheduling to completion. Evanlee reviewed all of my service records before I arrived; kept me updated with progress and pricing; his colleagues jumped in to assist with the completion of the process. The assistant for the rental car was friendly, efficient, courteous. Definitely will return for service needs and potential purchase of a second vehicle.
Susan M.
2 out of 5
2/15/2026
It wasn't the service advisor it was the appointment setting I had no idea I would have to wait almost 3 hours for an oil change. Never have I had to do that when an appointment is set. That should be my time spot, they also did not have my oil had to wait for it to be delivered. Not what I'm use to from Lithia but I do not put his on the service advisor he was very apologetic.

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