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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1066 reviews 53%
4 star 411 reviews 20%
3 star 74 reviews 4%
2 star 228 reviews 11%
1 star 229 reviews 11%
Review Us
Jackie P.
1 out of 5
2/22/2026
I was expecting a normal 45 min to an hour oil change/tire rotation. I waited for 3 hrs without any updates or explanation that it would take longer because they didn’t have the filter for my vehicle. I had even asked for a status update through the link that was texted to me and there was no response.
Karla J.
1 out of 5
2/22/2026
It seems unreasonable to me that it takes almost 3 1/2 hours to get an oil change and tire rotation. They should not schedule as many appointments if that is causing a delay in getting people in at their scheduled time.
Bethelyn M.
2 out of 5
2/22/2026
Anthony was a great service member. What isn’t great is an oil change and nothing else taking three hours. My boyfriend or I could have changed it faster at home. I wouldn’t have waited at the dealer if it would have taken that long. 3 hours for an oil change is ridiculous. My Subaru at camelback takes 45 minutes and they do an inspection too!
Peggy W.
2 out of 5
2/22/2026
All staff was great. Efficient, polite, etc. only problem was music in waiting room. Loud and rap, head banging music. Made it very difficult to read or use cell phone
Merna H.
4 out of 5
2/21/2026
He is such a darling Thank you Tim.
Hipolito C.
1 out of 5
2/21/2026
Issue was not resolved.
Gregory L.
5 out of 5
2/21/2026
Service advisor was great. Repairs were done to with oem parts. Thank you.
Gene N.
5 out of 5
2/21/2026
Very pleased with the service and with Tony's advice on what did an didn' need to be done.
George M.
5 out of 5
2/21/2026
Great staff, courteous and very professional.
Ryanne R.
2 out of 5
2/21/2026
A grease stain was left in the driver seat upon picking up the vehicle. I notified a worker and he sent my car to detail so it could be removed. About 20 mins later he brought the car back and said I was good to go and walked away. The stain was still there. My husband had to bring it back later that afternoon for it to be detailed again and even then the stain is still slightly visible. I’m extremely upset that I buy a brand new car from you guys and it gets a stain during the first service. The least you could do is put down a protective barrier when servicing it.
Carl C.
5 out of 5
2/21/2026
Great personal, service thanks
Amel Z.
4 out of 5
2/21/2026
Anthony is always great and helpful. I hope you pay him well. Seriously.
Miriam C.
1 out of 5
2/20/2026
Wouldn’t honor the warranty I paid $100 for two air filters They owe me two caps for the back of my tires that were on there when I came in.
Marlee M.
5 out of 5
2/20/2026
He was great!
Kathleen Y.
5 out of 5
2/20/2026
Service was fast and addressed my concerns.
Avis D.
5 out of 5
2/20/2026
Evanlee was great, he kept me informed and gave me options, absolutely no pressure - I loved that!
Karina V.
5 out of 5
2/20/2026
Eduardo is the Best! Always kind and honest!! Thank you ????
Kim C.
4 out of 5
2/20/2026
I had been in last week and didn’t have nearly the same service. My last vehicle left me not wanting to come back. I only came in for oil change and recall. Eduardo was class act top to bottom.
Stephen Z.
1 out of 5
2/20/2026
Obd was left unplugged and gas door was left open.
Jennifer T.
1 out of 5
2/19/2026
Wait time was ridiculous for having an appointment

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