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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1062 reviews 53%
4 star 409 reviews 20%
3 star 74 reviews 4%
2 star 226 reviews 11%
1 star 229 reviews 11%
Review Us
John K.
5 out of 5
6/23/2026
Thank you
Ron B.
5 out of 5
6/23/2026
Very nice experience
Cinthia A.
4 out of 5
6/23/2026
I had great service and learned more about Toyota’s Services!
Alison A.
5 out of 5
6/22/2026
Alan Tarin was great best service experience, thus far. He was very considerate and explained everything with ease or with out me having to ask. I can see why he’s is an assistant manager, he’s the best
Anne S.
5 out of 5
6/22/2026
Tony's great!
Trina R.
5 out of 5
6/21/2026
From the moment I arrived to drop off my truck to the moment I picked up my truck I was treated with the utmost respect and courtesy. Hank you for a wonderful experience.
Steven M.
5 out of 5
6/21/2026
Anthony went above and beyond with customer service. There was a little bit of confusion with my Fleet vehicle using the wheels packet. But being the amazing person Anthony is he handled everything very professionally. I highly Recommend Bell Toyota. Steven M
Maria E.
5 out of 5
6/21/2026
Eduardo did a great job!thank you.
Jerry H.
5 out of 5
6/20/2026
Outstanding service as always.Thanks Billy!
Anna G.
2 out of 5
6/20/2026
I got there 3 minutes early, 20 minutes later, Anthony finds my car and informs me, no even told him I was there. Second, I was late picking up my autistic husband from work. I was told it would be 2-3 hours. It was actually 5 hours. It took a whole hour before my paperwork was processed. Not sure who dropped the ball. He blamed the auto shop for me not getting my keys in a timely manner.
Mario A.
4 out of 5
6/20/2026
My experience with Billy Sparks was excellent he was very helpful in getting me a ride to get back home. He got the parts ordered needed for my car right away because I had to leave the car there and he called me and sent me a text that the car was ready. It was ready earlier than I expected.
Robert P.
5 out of 5
6/20/2026
Eduardo always goes above and beyond to help me with my car. I would highly recommend him to anyone needing service. If you are looking for prompt thorough service.
James A.
5 out of 5
6/20/2026
Tony was great! Got me in and out as quickly as possible so that I could make my next appointment in time. Very much appreciated!
Margaret B.
2 out of 5
6/20/2026
Had nothing to do with Diego. It was the person who serviced my vehicle. They didn't close my hood all the way. It popped up as I was driving down Bell road. I had to pull over and close it. It was Chris who checked me in & gave my work order to Diego. So when I recieved the message that my vehicle was ready I had no idea that it was given to him. Tgere was another person that checked me out. Because Deigo was busy with a customer for a long time and then the room was filled with 2 others waiting to be checked out.
Rachael D.
5 out of 5
6/20/2026
Alan is the best! He’s kind, patient, and thorough. He has won my loyalty! 10/10!
Janelle R.
5 out of 5
6/20/2026
I really appreciate the time and effort my mechanic Brett Whittum, my Service tech Alan Tarin, and Sales Manager Trey put into my beloved Tacoma!! Thank you guys for everything!!
Roy C.
5 out of 5
6/19/2026
Anthony was excellent at the service and demonstrated excellent service attitude.
C M.
5 out of 5
6/19/2026
Anthony stayed calm and business like while bonced off the walls. Thank goodness for his professionalism
Amy P.
4 out of 5
6/19/2026
Tony is the best part of Bell Road Toyota! He is the main reason we’ve continued to get our car service there for the last 20 years. He is a true asset to the company.
Ruby H.
1 out of 5
6/19/2026
2.5 hrs, truck was placed in heat... video was to fast to understand. Poor service

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