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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1062 reviews 53%
4 star 409 reviews 20%
3 star 74 reviews 4%
2 star 226 reviews 11%
1 star 229 reviews 11%
Review Us
Viola C.
5 out of 5
6/19/2026
Excellent service
Tony C.
5 out of 5
6/18/2026
Anthony worked with me in getting a battery in my car after hours. He provided excellent customer service and resolved the issue that night. Thank you very much Anthony
Christopher B.
1 out of 5
6/17/2026
Diego was fine. Very professional. Who ever sends inspection report, failed to see multiple services we’re already completed just a few months ago. Also, I asked for key fob batteries to be replaced. This was completely overlooked and one still doesn’t work.
Barry H.
5 out of 5
6/17/2026
Tony is knowledgeable,and a pleasure to work with.
Kwan W.
4 out of 5
6/17/2026
Than you Tony See you soon Bye Kwan
Donna P.
1 out of 5
6/17/2026
So had problems making an appointment for today and had to be at 10:15 got there at 10:15 took about 15 minutes to check in because my service manager was out apparently a lot of the service managers were up and it caused such a mess I wish you would have had the foresight to call and ask us to reschedule if you knew you were going to be short-handed as it sounded like you knew not satisfied at all it took 3 hours and 20 minutes to do an oil change not acceptable
Priscilla M.
5 out of 5
6/17/2026
Outstanding service
Brent W.
2 out of 5
6/17/2026
The duration of the oil change and service is consistently taking 3+ hours. Upon stepping outside at the 3 hour mark I see that my car was done and sitting outside. I waited 20 more minutes before I asked what the status was. I think there can be a little more awareness to peoples time and getting them out and on their way when their vehicle is done. Ive never waited that long on a walk-in oil change, yet I deal with it here all while having an appointment. Fix that concern and I think the department is fine.
Katlyn B.
1 out of 5
6/17/2026
Everything was fine until I went to pick up my vehicle and my car keys were no where to be found. Turned out my service provider took them home with him and I had to wait another 30 mins before I could leave.
Viorel V.
4 out of 5
6/17/2026
See you next time
Michael P.
1 out of 5
6/17/2026
Went in for a simple tire pressure sensor to be removed from the dashboard ended up having to go there three times in one day
Daisy R.
5 out of 5
6/16/2026
Alan Tarin by far has to be the best service person I’ve worked with at Toyota. He was so efficient and good at his job!!!would recommend him to everyone!
Duncan S.
5 out of 5
6/16/2026
Anthony was great. Billy was out today and Anthony stepped up in his absence. Took great care of me and communicated very well. Very happy with the customer service and overall hum of the group. By the way the team was operating, I knew I was going to be taken care of.
Yuri V.
5 out of 5
6/16/2026
I
Dennis O.
5 out of 5
6/16/2026
Friendly and competent.
Philip M.
5 out of 5
6/16/2026
Great service
Vincent P.
5 out of 5
6/16/2026
Chris was amazing!
Isabel M.
4 out of 5
6/16/2026
Very kindly attentive in what is apart from that bilingual I give him perfect when he explains the details of my car thanks Alan Tarin
Jeffrey S.
1 out of 5
6/14/2026
I’ve tried 3 times to enter my experience but my comments won’t save. This was the worst dealership experience in my life!!
Susan B.
5 out of 5
6/14/2026
Chris did a great job and got my car back to me quickly.

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