Service Center

Real Reviews From Verified Customers

Justin C.
4 out of 5
8/19/2025
Marcos was wonderful and helpful, will be going to him everytime
Frederick H.
4 out of 5
8/19/2025
Joel kept me informed as theservice progressed. He noticed that my plates needed to be renewed doon and advised me to have the inspection done while the car wea there.
Luther C.
5 out of 5
8/17/2025
Marcos made sure that I was satisfied with the service provided by Genesis.my vehicle and i were in good hands!
Kerry S.
5 out of 5
8/16/2025
Ms Tilita Tate was courteous, efficient and professional. Thank her for a job done well
Kathie P.
1 out of 5
8/16/2025
I didn't like the fact that my car was worked on outside under a tree. The fact im paying dealership prices but my car begin worked on by a shade tree mechanic. I should have payed shade tree prices.
Barry M.
5 out of 5
8/14/2025
Kellie was very courteous and professional. Very pleasant to talk to and willing to help with anything I needed.
Akisha H.
5 out of 5
8/14/2025
Joel is always great and I always look for him when it comes to my car. His customer care is a direct reflection of his character. He is just a good guy!
Jethro G.
5 out of 5
8/14/2025
Job well done
Deanne R.
1 out of 5
8/11/2025
I was not completely satisfied with the service. My vehicle arrived for service clean. My vehicle was returned with grease on my white leather. Seats in front layed all the way back in complete recline position and dirt on my floor mats. My husband had to request my vehicle be cleaned
Edwardo A.
4 out of 5
8/9/2025
Professional as usually. They didn’t ask, but I receive emails about trade-in. I’m still enjoying my GV80!!!
Venita B.
5 out of 5
8/8/2025
Joel is awesome when it comes to serving my car...
Joseph P.
5 out of 5
8/8/2025
Very good. Accommodating to my needs, helpful, pleasant.
Tonya D.
5 out of 5
8/6/2025
Ms. Tate is very professional, patient and knowledgeable she always goes the extra mile to ensure I understand everything regarding my vehicle.
Ricky S.
5 out of 5
8/5/2025
Excellent service. Joel always does a great job.
Luther C.
5 out of 5
8/3/2025
Kelli was terrific!
Jamal C.
4 out of 5
8/2/2025
He was very professional and went above and beyond to get me in and out today.
Latasha C.
5 out of 5
7/31/2025
Omg Kellie is great!!! Her customer service is phenomenal!!! It’s always a pleasure to bringing my car!!
Woodrow P.
1 out of 5
7/31/2025
Work has not been completed due to needing another part. This was the third trip for the same repair.
Pauline Hale.
5 out of 5
7/30/2025
I was quite impressed and appreciative with Kellie's attitude and effort to keep me informed on what was happening with my vehicle Many thanks to Kellie and the team!????????
Larry N.
5 out of 5
7/28/2025
Always responsive and professional when I talk with service. He has been very helpful since I've been bringing my car there for service.

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