Genesis of Fayetteville Auto Repair Service

This has been the worse experience I've ever received from Lee Hyundai. 1st I was called the day of my appointment to reschedule for a earlier time. I rushed home to make the appointment to then be told by the valet while he was picking up my car that he would not be able to bring it back. so I would have to go and pick it up myself. once I received the loaner car it smelled like someone smokes a pack of cigarettes a day in the car. smell so bad I had to ride with the windows down when my daughter got in the car. once I got to the dealership and got the keys to my car, I walked the parking lot for 5 minutes looking for it only to find out it was still behind the fence. Then I had to find the service tech to go and get it from the back.

Keon addressed all concerns when I checked in and he explained all recommendations at checkout.

My experience was satisfactory. Declan was very helpful, friendly and professional.

The service was timely and staff was friendly

Very polite and handled my issue swiftly

Not possible, I was there for 3.5 hours and not one item was fixed and told by Joel that my car didn't have what it does and didn't pull up the case number to get needed information on car.

Yes very good service, Ms Beverly was Great as well.

The service was quick and efficient!

Joel always is professional and friendly

They were very nice's

Kellie was great to work with. Very courteous and helpful. I give her all 10s or 5s. Randy D

Talitha is amazing. Mechanic did not pay attention to detail which could have led to injury.

Keep up the excellent service

It took 6 weeks or so to replace parts. Ii had a loaner but was not permitted to drive it out of state except to SC for doctor appointments. I missed my granddaughter’s birthday because I couldn’t drive to NJ. Other than that, which was a big deal for me, all was fine.

I love my Genesis. I would not trade it for anything right now thank you very much. I am totally satisfied with my car.