Service Center

Real Reviews From Verified Customers

Toussaint A.
5 out of 5
9/8/2025
Joel always takes care of making sure my vehicle properly serviced.
Kamisha D.
4 out of 5
9/8/2025
I had the pleasure of working with Joel Harmer today for my Genesis service, and I could not be more impressed! From the moment I arrived, Joel was professional, knowledgeable, and attentive to every detail. He explained the service process clearly, answered all my questions with patience, and made sure I felt confident and comfortable throughout the entire visit. What really stood out was his genuine care and excellent customer service. Joel went above and beyond to ensure everything was handled smoothly and efficiently. It’s rare these days to find someone who not only takes pride in their work but also truly values the customer’s experience. Thanks to Joel, my visit was stress-free, and I left feeling confident that my vehicle was in the best hands. I highly recommend him to anyone needing service—he’s an absolute asset to Genesis and a true professional!
Martel J.
5 out of 5
9/7/2025
Excellent
Harvey T.
5 out of 5
9/5/2025
Great team effort
James H.
5 out of 5
9/5/2025
NA
Ronald J.
5 out of 5
9/4/2025
Joel was great and exceeded my expectations. He made me feel like a valued customer.
Luther C.
5 out of 5
9/4/2025
Marcos kept me informed on everything.I really appreciated that!
Larry S.
5 out of 5
9/3/2025
I am very satisfied with all of the service performed. Special thank you to Ronnie.
Randal S.
5 out of 5
9/3/2025
Ms Tate was extremely helpful and prompt. Service was completed quicker than expected, especially since I did not have an appointment. Kudos to Ms. Tate and her service team.
Sharon R.
5 out of 5
8/31/2025
Ok
Rovin K.
5 out of 5
8/29/2025
The attention to detail is much appreciated. Thank you
Bobby W.
5 out of 5
8/27/2025
Thanks
Donald P.
5 out of 5
8/27/2025
Great service!
Jeffrey Z.
5 out of 5
8/26/2025
Joel was the ONLY staff member who acknowledged and assisted me. He was attentive, efficient and helpful
Corey F.
4 out of 5
8/26/2025
For 6 years Joel has always taken care of me with any problem I had with my Genesis. Hands down Joel is Man!!
Edwardo A.
5 out of 5
8/23/2025
Professionalism at its best!!!!
Ralph F.
4 out of 5
8/20/2025
Very happy with the service. I will say that the waiting room furniture is used well beyond its’ useful life. Time to consider replacing the seating.
Nelson K.
4 out of 5
8/20/2025
Joel went above and beyond
Yvonne P.
3 out of 5
8/20/2025
Had to take back after service to set my panel back on panel after driving
Ashlea D.
5 out of 5
8/19/2025
Keon was very friendly and extremely helpful!

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