Service Center

Real Reviews From Verified Customers

Barry M.
5 out of 5
11/5/2025
I have nothing but great things to say about Kellie and the team at Genesis of Fayetteville.Always courteous,knowledgeable, and professional. Has provided me with exceptional service.
Stephen P.
3 out of 5
11/5/2025
Kellie was great. Your dealership is not so good....dirty; lacking discipline; lacking motivation. Thank you.
William S.
4 out of 5
11/5/2025
I haven't received my car back as of yet, but have have been pleased with the process so far. I received a call from Joel this afternoon to let me know they had completed the service on my car. He said that they didn't find any other issues other than what was on the repair order. I have been pleased with the valet service.
Daniel S.
4 out of 5
11/5/2025
Gary awesome Service agent. Working on finding the last Service ,especially the wheel alignment that was performed on the last Service. See yall on my next Service.
Lametrice E.
5 out of 5
11/4/2025
Thank you Kellie
Takika B.
5 out of 5
11/3/2025
Joel did a great job!
Jesse S.
5 out of 5
11/1/2025
Joel has been excellent on taking care of needs when serving my car he goes beyond doing a great job
Jose O.
4 out of 5
11/1/2025
Tilita has been phenomenal in getting me scheduled around my odd schedule. The entire service department is so welcoming & accommodating.
Michael N.
5 out of 5
10/31/2025
Everything was great, thanks for outstanding service
Monique S.
5 out of 5
10/31/2025
I had an excellent experience. Mr Lopez was very knowledgable and answered any question I had.
Kent M.
2 out of 5
10/31/2025
The customer service needs improvement. Your sales persons were unaware of your company policies and failed to communicate that information to me concerning the availability of a tag. In the age of electronic checks why does your company need 24 hours to deposit a check for clearance? The funds were verified before I left the sales office. Every experience I had with dealership has been an exercise in futilely.
Mary B.
5 out of 5
10/30/2025
Kept us informed every step of the way from vehicle arrival to finish Also extremely professional
Alexander A.
4 out of 5
10/29/2025
Thanks for servicing my GV80. I was hoping a complimentary check on tires and brakes would've been performed so I know when it's due to get those services scheduled in the future
Edward S.
5 out of 5
10/29/2025
Joel was great as always
Michael G.
5 out of 5
10/29/2025
Nice job.
Herman M.
5 out of 5
10/28/2025
I service guy Joel is amazing
Daniel W.
5 out of 5
10/28/2025
Joel is always a pleasure to work with. Always friendly, helpful and professional!
Ralph S.
5 out of 5
10/28/2025
Everything was perfect!!! Thank you
Denzel W.
5 out of 5
10/25/2025
Kellie went above and beyond per usual to make sure that I was taken care of. I really appreciate everything during this process.
Albert P.
2 out of 5
10/25/2025
I had an appointment and came in for an oil change. I was there for three hours. However, the service guy was a gentleman.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort