Kelly is the best. I always enjoy how courteous and friendly she is. I look for her whenever I go there. She recognizes me and that makes any customer feel special. Some places don't know you from Adam, and don't try to know you. I really like the service I get from Kelly. So glad she works at Lee Hyundai.
Kellie has always been very helpful and courteous.
Sherri at Lee Hyndai Fayetteville nc was excellent! Her attention to detail, knowledge and customer service was outstanding
Thank you for taking care of my vehicle.
Sherry was absolutely FANTASTIC! She kept me updated the entire time I was waiting. She was professional, yet funny and approachable. If you haven’t made her feel appreciated or recognized her importance to your company— you are a failure.
Sherry is the poster child for 5 star service!
Sherri is the best. Shame on the manager to not have enough mechanics working on a Friday.
Excellent customer service as always
Kellie was so excellent and thorough. Explaining every step and sll the seevices that needed to be done on the car. She is exemplary.
I will be on the lookout for the survey and will return it promptly upon receiving. Kellie is always a delight to see upon arrival to the dealership. She and Rich always ensure that I leave happy and satisfied! 10 across the board.
My service representative was so professional and courteous. I really appreciated his service today.
Sherry was very helpful. She made sure I understood everything.
Kellie Hickey was very professional in her service.
She always tries to perform her best in her service.
Thank You! Amazing service as always!
Excellent customer service very professional personnel
Always a pleasure working with Joel
I had a fantastic experience getting my car serviced last Saturday, thanks entirely to Marcos! From the moment I arrived, he took excellent care of all my service and maintenance needs. He knew exactly what I needed to keep moving and helped secure a rental vehicle to cover the time without my car, knowing additional time was required over the weekend to ensure all maintenance was being carried out. He was incredibly thorough, keeping me fully updated on the service progress, explaining the maintenance costs and fees in detail, and letting me know exactly when my vehicle would be ready to go. It is no surprise Marcos is the People's Choice for Lee Hyundai of Fayetteville—his customer service is top-notch!
I specifically asked for my battery to be checked so my wife didn’t get stranded somewhere. I was told that the battery was checked and it was fine. That’s also what my paperwork says. I wasn’t comfortable with that so I went to Auto Zone and had them check it and their meter showed bad battery. I came back to Hyundai and told them about Auto Zone checking my battery. Hyundai checked it and their meter showed meter showed replace battery. If I was told the battery was fine and it wasn’t even checked, what else was not done?
Joel is and has always been great. He’s always kind and very knowledgeable. He’s one of a kind in your service department. Others should take note and do the same.
Please don’t call! I just wanted more updates about. The status and how much longer.
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