They couldn't help with the reason my tire deflated. It was gonna be 3-4 hour wait. So I went to Walmart to take look at damage tire, it's only had 8000 miles on it & you don't warranty it
We keep buying at Lee BECAUSE OF TILITA, ou service advisor.
I appreciated Marcos's friendly and kind assistance during my visit.
Tilita is the best! My car was ready when promised. She made everything so easy and explained every step.
My appointment was at 9:15. I got their on time and was escorted to the waiting area. No one came to say anything about anything. After 4 hours I went to the window and asked how much longer it would be. She took my name and said she would ask the service advisor. Then I get a text that my car is finished. For a procedure that should have taken no more than 2 hours, why did it take 4 hours. And why was I getting notifications on my phone that my car was unlocked? That only happens when my car is moved. Why was it moved 4 times. Every time I would get the notification I was thinking it would be done. I truly think they forgot about me.
Always wonderful, informative and professional service. Good job! Thank you
Michael is always prompt and professional.
Marcos was helpful friendly and professional
Kellie Hickey is a jewel. She always has a smile and customer friendly conversation. She makes sure you're satisfied with your service. All your employees should show this same type of customer service skills. I look for her when I go to have my vehicle serviced. I'll be heart broken should she ever leave.
The invoice seems incorrect. Need someone to call and explain the charges.
Kellie always provides a great and professional service. I always ask for her when my vehicles need any maintenance or repairs.
She is an awesome service representative.
, try to share my comments,and was not able to submit. Tilita's service was excellent today.
Not sure if my review went thru - Marcos is a fantastic service rep at Lee Hyundai. He is a real asset to the Hyundai family and why I feel confident with my vehicle and service
I always enjoy getting my car serviced at Lee Hyundai. The staff is always pleasant and helpful!
The service is always awesome and professional.
Very professional and helpful.
She was professional but friendly.
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