I would not of had schedule the appointment if the technician had plug the seat belt sensor back in after completing the recall service. Another wasted day off.
Joel listened and swiftly took action to take care of me today.
I really appreciate the service that we received and the professionalism thank you y’all so much
Your crew provide great service
He took care of things perfectly! No complaints.
Gary was very very nice and personable, and the service was done extremely quickly. I would like to schedule future services with him!
Great job by everyone involved in the service area. Josh did a great job, as usual, in helping me get the service done.
Thank you to Marcos and his technician for going above and beyond to accommodate my unique circumstances!
Kellie went above and beyond to help me, she is such an asset to your team!
Mr. Joel gave outstanding customer service! I highly recommend Lee Hyundai, been purchasing cars there since the 90’s when Mr. Blizzard was a salesman.
Joel was great. He was very calm when explaining things to me which helped me make a decision. I do wish that the diagnostic test had been more conclusive so that I can move forward with next steps
Marcos Lopez was wonderful!! He guided us throughout what the process would be for the service and kept us posted with updates. Very kind and and he even gave us a quote for some maintenance services as well
I welcome a follow-up call.
I arrived at approx 9:40am and was told everything was okay by 11:20am with no issues found by the pressure test. A car needs to be completely cool for the test to be accurate. I drove 50 min to get there, no way it was completely cool in that amount of time. I’m still having the same issues with inconsistent heat temperature, fluctuating temp gauge (going down) while driving. I’ve had to add coolant 2x recently to get it above the minimum and have smelled coolant on occasion. Something is obviously wrong, but I felt dismissed, although Joel was respectful and kind.
Also, over $700 worth of inaccurate suggestions were made. I was told they just make those based on mileage, not what is seen. Ex tire alignment…I just had brand new tires put on a month ago. This is why people, especially women, don’t trust dealerships.
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