Lillie was very professional and nice.
Requested update was not completed. I still can not use my BlueLink services.
Excellent service as usual from Joel.
Everything went very smooth. The staff was excellent and very knowledgeable. I would definitelty recommend the service department to others.
I understand it’s the front desk, service agents job to do customer service, but when I arrived, I had to wait at least seven minutes for them to finish their conversation with a customer ahead of me. A personal conversation, nothing to do with the car. They didn’t even really acknowledge my presence which felt kind of awkward. And then, after that, it took them a bit because they had to print all of the things off for my car and have me make a multiple signatures. However, when I had spoken to the person on the phone, they told me that everything would be with the front desk person, and they would be aware of my arrival to pick up my car. It just took way too long to pick up my car when I paid ahead so that it would be a faster checkout
Everyone who works here is excellent. Thank you
Marco was very nice as always and it was a pleasure to get the work on my vehicle done
The intake specialist, Kelly was great, however she told me that the two 'recalls' would be taken care of today along with my oil change. But when my car was ready the service department couldn't complete the recalls. I think they put Kelly in a bad situation to have to explain the situation, since she is who the customer sees. Those intake specialist should be well informed by the parts department about stock on hand. The situation could have been worse, but because Kelly is so nice and handled it well, but not fair to her since she sees the customers face to face.
Customer Service was great!
Declan was very responsive and on top of his job .called as he said he would with all the info on the fixes .
Gary did an amazing job taking care of me when I came in for an oil change. Great customer service, and I love that you can leave and they’ll send you a text when your vehicle is ready. I’ve been going to Hyundai since 2021, and I love my visits.
Excellent customer service. Gary did great! Thank you.
Outstanding Customer Service
My 2017 Tucson received a Brand New " Heart"!! Thank you to the Team at Lee Hyundai.
I was very pleased with Marco, he was very polite and did his job well. I am a very satisfied customer
I am always pleased with the assistance I receive from Talita. She always go above and beyond with all of the people she takes care of.
Social