Even though the problem couldn’t be solved I appreciate everything Arianna did for me!!
Zach was great. Very personable and professional. Called to report status as he promised. Unfortunately the rude guy in the service dept needs to go. When I said it had been 3 days without a vehicle..he told me to rent one. Then he hung up on me. Wish I'd gotten his name. Not sure I'll be coming back to this particular dealer for service. Keep Zach..get rid of the other guy.
Dante was very professional, courteous, knowledgeable, and impatient! He and his staff made my visit and my service, very productive and pleasurable!
Zach is great. Takes great care of all my needs.
Team did a good job with my maintenance. One problem when I ask a question about the auto drive mode the advice guy did not know how to answer the question on how to activate it.
JT is great!!! I was in and out in no time. He text me with updates and called me as soon as my car was ready for pickup. The J Allen service team is great!
The service team was great and even offered to bring me and my son to get food while we waited. The problem was found when I drove to Walmart on Sunday (the day after the service). There is a panel hanging down under the car and looks like wires are dragging out of it. When I drive down the road it sounds like live wires and rubbing against something. This needs to be corrected as soon as possible.
Kaylee is fantastic! Super helpful and responsive.
Everything went well and I liked seeing the video and text updates.
Very professional, great attitude, and knowledgeable. Good job. Thanks
Thankyou for my service! Always a great Toyota Team!
EXCEPTIONAL CHECK IN AND CHECK OUT
Great service ! Addressed all my questions.
Very nice. It seemed like she was working alone and the service area was very busy. She probably could have used help. A lot of employees were walking in circles and not helping customers.
Arianna customer service was on point and was able to keep me updated for every step along the way and I couldn’t be more appreciative!!
He was very courteous helpful and explained everthing going on with my suv
Dante provided the best customer service and recommend giving a pay raise! Don’t lose his talent and care for customer service!
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