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Real Reviews From Verified Customers

Service Center Review Summary

5 star 926 reviews 60%
4 star 267 reviews 17%
3 star 43 reviews 3%
2 star 153 reviews 10%
1 star 147 reviews 10%
Review Us
Henry K.
5 out of 5
2/25/2026
Friendly, courteous and very knowledgeable about the level of service my Corolla required.
Jacqueline W.
5 out of 5
2/25/2026
Thank you too
Frank G.
5 out of 5
2/25/2026
The service was great
Todd B.
5 out of 5
2/25/2026
Great Customer Service! Thanks guys!
Pamela P.
5 out of 5
2/25/2026
All good
Susan B.
1 out of 5
2/25/2026
My car is still saying maintenance needed soon. What's up with that!
Kent E.
1 out of 5
2/24/2026
3rd row seats. Never found out the problem
Daniel G.
1 out of 5
2/24/2026
Yall said I needed new brakes pads and there was nothing wrong with them they was almost new pads that I had put on
Company C.
4 out of 5
2/24/2026
Jalen is truly the GOAT!! Between him and Stephanie (the tech), THATS THE WAY ITS SUPPOSED TO BE!!!! They should both receive a bonus, a substantial raise and promotion! For real, they should be training other associates in customer service. I’m still the guy who waited over two and a half hours for a tire rotation. (I still haven’t forgot.)
Carl K.
5 out of 5
2/24/2026
Dante was very professional and kept me informed as to the progress of repairs. Good job!
Glen H.
5 out of 5
2/23/2026
Rose did a good job for me. She is quiet a lady.
Donald M.
4 out of 5
2/23/2026
Completely satisfied with Allen Toyota and Rose
Connie B.
5 out of 5
2/23/2026
Donnie did an amazing good
Ledys S.
5 out of 5
2/22/2026
Exelent
Ailiana B.
5 out of 5
2/22/2026
Everything was excellent. Thanks Donny!
Charlene H.
5 out of 5
2/22/2026
I was very happy with the service I got from your company
Kenneth M.
1 out of 5
2/22/2026
I brought my car in for an oil change at 930. I came back at 1 and the tech said the technician had to fix a recall item that took him 3 hours. So after 3 1/2 hours after dropping off for an oil change I had to wait an additional 45 mins. I feel Toyota should have called me to let me know what was happening and that it would be late evening before I got car back. Just a call would have saved me from waiting at the dealership
Gloria W.
4 out of 5
2/21/2026
GWW
Linda K.
5 out of 5
2/21/2026
Excellent service - Rose was great. So nice to deal with someone that was so pleasant and helpful.
Mark S.
2 out of 5
2/21/2026
Was given the wrong paperwork on my last 2 visits and many other issues with the service department

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