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Real Reviews From Verified Customers

Service Center Review Summary

5 star 688 reviews 56%
4 star 251 reviews 20%
3 star 56 reviews 5%
2 star 126 reviews 10%
1 star 117 reviews 9%
Review Us
Michael S.
5 out of 5
8/2/2025
Always great service.my truck runs vary well because of December. Thank you.
Babette S.
5 out of 5
8/2/2025
Jason was great. Thank you.
Allen S.
2 out of 5
8/2/2025
Short handed, I was told 35,000 mile service would take at least 2 1/2 hours.
David B.
5 out of 5
8/1/2025
I had an exceptional service experience. Thank you Eric!
Wayne B.
4 out of 5
8/1/2025
Jason understood what needed to be done and kept me informed regarding the situation and timeline! Cost was close to what he had quoted me. His background in the industry was very apparent. Good customer service!
Calvin S.
5 out of 5
8/1/2025
My first time at Hatch Toyota for service...wish I could've got a car wash like Findlay Toyata of Flagstaff.....service was prompt though....thank you
Florabel L.
5 out of 5
8/1/2025
Thank you for your service.
Samuel H.
5 out of 5
8/1/2025
Good job , thanks,
Susan M.
4 out of 5
8/1/2025
Did not have to wait along time every thing went very smooth that always helps my day since I wait for my car
Rosalinda L.
5 out of 5
7/31/2025
They did very good thank you so much for taking care of my car. The Lothrop family
Derek G.
5 out of 5
7/31/2025
Jordan kept me in the loop for the entire process. Everything I needed fixed was repaired. He’s a real cool dude very professional. Thanks for everything!
Jim J.
5 out of 5
7/31/2025
Very good service & friendly staff.
Paula P.
5 out of 5
7/31/2025
Good job every time I go in for services
Jarett H.
5 out of 5
7/31/2025
Thank you
Fred B.
5 out of 5
7/31/2025
Keep up the good work ????
Kevin G.
1 out of 5
7/31/2025
They missed a vacume hose that was chewed threw by a rodent and the cabin filter takes 10 min to replace so $75 is an outrageous price when the part cost $20 and you already had my truck.
Jim C.
5 out of 5
7/30/2025
Excellent service!
Dennielle P.
2 out of 5
7/30/2025
Service seemed to be double or triple booked. It was a 4 hour wait, I've never had a 4 hour wait at Hatch before. Service itself seemed fine, just please fix your scheduling.
Irene M.
4 out of 5
7/30/2025
It took a long while to get my car back. But it was made right by the person that checked me out. And I believe that they did a thorough job on my car.
Ken L.
1 out of 5
7/30/2025
Long wait for scheduled oil change. 2.5 hrs

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