Very professional. Customer service is excellent.
I appreciated working with Raj. He was attentive and thorough.
You tried to sell me something I didn’t need!!! That **** big time!!
It was fast and efficient.
It would go a long way if they would just admit they made a mistake and apologize for wasting my time.
Your background music is so loud and the voice of my service tech so low I missed hearing her. I find the music annoying. Otherwise great on time service.
Eric is very knowledgeable and adept in his role as service agent for Hatch Toyota. He dealt with me and my truck very professionally. I will ask to deal with Eric or RAJ (who I have worked with prior) in future service related matters.
A satisfied service customer-
Rich Engelhard
My wife and I had a tremendous experience at Toyota yesterday. From beginning to end I was thrilled to have these guys in my corner. In and out
The update messages were great. Hospitality was excellent, keep up the good customer relations
.
Eric worked my Land Cruiser in quickly even though work load was heavy. I have come to trust your service team to deal with my classic Land Cruiser. Great job.
The 4x4 was making weird noises on the drive back home. The lady Brittney was really rude and unkind to people as they came in for help. She claimed she didn't have everything she needed to do her part when I sent all the information ahead of time. I had to resend to her in order for her to move forward. I'm addition, some ladies needed help and she rudely told them she couldn't help them with no other option but for them to walk away. That is not costumer service and it made a very unpleasant experience.
Everything was done in a timely manner. I needed to get out by 11 o’clock. I expressed that when I came in and your employee came through perfectly 10 minutes ahead of time and I really appreciate that.
Eric is so personable & efficient. I didn't need to ask questions but if I had one I am confident he would have taken whatever time was needed to answer it.
Been working with Eric a long time on service of all my vehicle. He is the best.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social