Last time I took it in I asked for a oil chage at 15000 mile oil change and am glad to pay for it. I know how my truck gets used not you guys when I got it back it was quick so I asked did you guys change my oil the guy said no just a tire rotation. I was a lot perturbed. It had nothing to do with eric he wasn't there. But I am a
Frustrated with that. Also this wonderful truck not really has had some problems with the transmission slipping. Im not sold on toyota any more.
Great service and time was good. :)
AC heater still not working driver side blows out hot air passenger side blows out hot air
Waiting for follow-up info from Eric.
They are always welcoming helpful and supportive to the care they provide. I always appreciate the team. Thank you.
He made my concerns his concerns...the mark of a professional
Ariana did a wonderful job and covered everything. Please keep her as my service manager.
A 2 hour recall turn into overnight. Lack of communication was the problem. Fix that and all is good.
Raj was very helpful and communicative. He kept me apprised of every step of my vehicle repair.
They found nothing wrong; it was a setting that was mixed up. It took 5 hours to find this out and get my vehicle back.
You guys are always good thank you. And when my credit gets repaired in a year or two. I may buy again. But not till then thanks
Customer service was great. Hatch Toyota took care of our vehicle.
My first time using Hatch service and i really enjoyed the follow-up videos provided by the tech.
RAJEEV IS ALWAYS PLEASANT TO WORK WITH. He is able to answer all my questions.
I am very happy with the repair service I received from Eric Erskine and Hatch Toyota after an accident. He did an excellent job of keeping me informed of the repair process and the time lines for completion. There were some challenges with getting the parts needed to complete the repair. Eric worked with several suppliers and my insurance company resulting in an excellent outcome. Highly recommend Eric Erskine and Show Low Hatch Toyota. Many Thanks!
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