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Real Reviews From Verified Customers

Service Center Review Summary

5 star 674 reviews 55%
4 star 247 reviews 20%
3 star 55 reviews 5%
2 star 123 reviews 10%
1 star 116 reviews 10%
Review Us
Jeff H.
4 out of 5
3/12/2026
He made my concerns his concerns...the mark of a professional
James A.
5 out of 5
3/12/2026
Ariana did a wonderful job and covered everything. Please keep her as my service manager.
Merry C.
1 out of 5
3/12/2026
A 2 hour recall turn into overnight. Lack of communication was the problem. Fix that and all is good.
Carolyyn W.
5 out of 5
3/11/2026
Raj was very helpful and communicative. He kept me apprised of every step of my vehicle repair.
Janna W.
3 out of 5
3/11/2026
They found nothing wrong; it was a setting that was mixed up. It took 5 hours to find this out and get my vehicle back.
Della R.
5 out of 5
3/10/2026
No
James M.
5 out of 5
3/10/2026
Good job thanks
Troy H.
4 out of 5
3/10/2026
You guys are always good thank you. And when my credit gets repaired in a year or two. I may buy again. But not till then thanks
Marcella B.
5 out of 5
3/9/2026
Customer service was great. Hatch Toyota took care of our vehicle.
Damian M.
5 out of 5
3/7/2026
Good job!
Norman S.
5 out of 5
3/7/2026
Always treated well.
Edward A.
4 out of 5
3/7/2026
My first time using Hatch service and i really enjoyed the follow-up videos provided by the tech.
Christina C.
4 out of 5
3/7/2026
RAJEEV IS ALWAYS PLEASANT TO WORK WITH. He is able to answer all my questions.
Cynthia E.
4 out of 5
3/7/2026
I am very happy with the repair service I received from Eric Erskine and Hatch Toyota after an accident. He did an excellent job of keeping me informed of the repair process and the time lines for completion. There were some challenges with getting the parts needed to complete the repair. Eric worked with several suppliers and my insurance company resulting in an excellent outcome. Highly recommend Eric Erskine and Show Low Hatch Toyota. Many Thanks!
Virginia L.
5 out of 5
3/6/2026
Service was great as always.
Sandra S.
4 out of 5
3/6/2026
Eric is Great ????
Anastasia D.
5 out of 5
3/6/2026
Very friendly and respectful
Robert N.
5 out of 5
3/5/2026
I trust in the service that I get over there at Toyota. I bought my vehicle there and I will always be coming back to them. I trust their work and their manner that they treat me
Lorna L.
5 out of 5
3/5/2026
You guys always treat me very well.
John J.
5 out of 5
3/5/2026
Fast and friendly

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