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Real Reviews From Verified Customers

Service Center Review Summary

5 star 344 reviews 68%
4 star 103 reviews 20%
3 star 13 reviews 3%
2 star 22 reviews 4%
1 star 25 reviews 5%
Review Us
Rosa A.
1 out of 5
10/25/2025
My car wash parked in the lot & i wasn’t notified about it.
Micha B.
5 out of 5
10/25/2025
Great job as always????????????
Samuel H.
2 out of 5
10/24/2025
Just won’t be back
Judy B.
4 out of 5
10/24/2025
Anna always goes the extra mile for her customers. Toyota is lucky to have her as an employee
Beth H.
4 out of 5
10/24/2025
Love the new online report with video and photos
Corinne M.
5 out of 5
10/23/2025
Anna was extremely helpful. She made sure all my needs were met. Great person to have working for you.
Coyote P.
1 out of 5
10/23/2025
Key fob issue was not changed with new battery
Victor R.
3 out of 5
10/22/2025
I had to wait, no worries it was busy, with no complaints I was taken care of and was apologized to even though it was not necessary
William B.
5 out of 5
10/22/2025
Anna was very kind and helpful. She is a quality employee!
Richard M.
5 out of 5
10/22/2025
Anna was amazing. She kept me updated each step of the way and had my Car ready to go in no time. Her professionalism and courtesy are a real asset to Hatch. Thank you Anna.
Kurt C.
5 out of 5
10/22/2025
Always satisfied with their work and the way they treat their customers
Colby M.
4 out of 5
10/20/2025
Anna is the best, she knows her stuff and is extremely helpful answering all questions. So far I'm very happy with the whole crew and services provided. Thank you.
Paul W.
5 out of 5
10/19/2025
Anna, was friendly courteous knowledgeable professional and helpful. Thank you
Stephen H.
2 out of 5
10/19/2025
After making an appointment,it somehow didn't make it to the schedule. She was, however, able to get me in and out in a reasonable time.
Esperanza Q.
1 out of 5
10/19/2025
You failed to fix my car as paid for
Greg C.
4 out of 5
10/18/2025
I want to say that Anna and everyone were the friendliest people at a dealership I’ve ever encountered. Smiling and asking if I needed anything. Not to mention the most clean and professional place I’ve taken our truck for work. Since we travel a lot in our Ram we see many dealerships and service departments. Thank you for everything ..
David L.
5 out of 5
10/18/2025
Satisfied, good customer service
Stefan S.
5 out of 5
10/17/2025
Marcelina was very helpful
Ronald D.
5 out of 5
10/17/2025
Really good job, huge improvement in service department
David C.
5 out of 5
10/16/2025
New & improved website for service appointments is much appreciated. Service department is a very pleasant place to visit. THANK YOU!

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