I will be back in for the tire light that is still on...and when I got home...the trunk will not open...at all...won't respond to the key...won't respond to the button in the car...nothing. There was a person waiting for me at home to work on my hot water heater...what he needed for that was in the trunk that I had just picked up from the PO right before I came to you. He had to leave because he could not do anything...not good.
2 hour wait for oil change. Asked for engine air filter to be changed. It wasn't so had to wait for that
Very satisfied with overall process from check-in to delivery.
Took my Dodge ram 1500 to the dealership due to the the PCM having to be reset, so far so good, Service manager Gabe was very thorough with my questions and I was very satisfied with 2 techs driving and testing my truck to make sure my truck was running without any issues thx again Fred b
Anna and crew were great. Thank you !!!
Anna was very helpful and professional. Anna kept me informed on the status of my truck, she was awesome.
Job well done folks thank you!!
THANK YOU. ALL. HAPPY THANKSGIVING ????????????
Suburb people in service department.
She did a good job start to finish
Friendly, prompt service.
Fast, clean, accommodating service. Will use this facility again in the future.
Anna was the only service advisor on duty since Marcie is out ill.
How you expect one person to handle that volume of work, and take care of the customers I don’t know. With your volume you need 3 service advisors. When customers stand around waiting, and Anna is trying to answer the phone, talk to customers, and complete paperwork something has to give. That is the front door to your business, and today not the least bit inviting!
Eddie was courteous, helpful and friendly. I have full confidence in his knowledge and expertise.
Eddie Martínez is professional and listened to what I needed serviced on my vehicle. I have a disability and he helped me out of my vehicle and sat me in parts area, which is disability friendly for walking. My first visit and it was enjoyable. I will refer Toyota owners to service department and to Eddie Martínez.
Eddie was very professional, courteous, friendly, and knowledgeable.
Eddie gave us great service
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