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Real Reviews From Verified Customers

Service Center Review Summary

5 star 377 reviews 66%
4 star 119 reviews 21%
3 star 17 reviews 3%
2 star 26 reviews 5%
1 star 31 reviews 5%
Review Us
Julie D.
5 out of 5
1/15/2026
Thank you friendly service
Georgiana D.
5 out of 5
1/14/2026
Anna and Marcy were super wonderful as usual Thank you both My mechanic technician was excellent and so kind Thank you again for great service
Leslie G.
4 out of 5
1/14/2026
Anna does a great job. She’s knowledgeable about my vehicle, away professional, has great situational awareness, professional, caring and honest. I appreciate having her as my service representative.
Ernest R.
5 out of 5
1/13/2026
Thank you for your service.
Danny H.
5 out of 5
1/13/2026
Excellent service. Also Anna is a jewel.
Matt R.
4 out of 5
1/11/2026
Anna was very professional, courteous and helpful. The tech had and issue with fluid levels and they resolved it immediately without hesitation.
Judy B.
5 out of 5
1/11/2026
Anna is exceptional with her customer service. She is a fantastic asset to the service department.
Joe R.
5 out of 5
1/11/2026
Awesome service.
Doug D.
5 out of 5
1/10/2026
GREAT PEOPLE WHO CARE WORK IN YOUR SERVICE DEPARTMENT
Walter C.
4 out of 5
1/9/2026
The service and help I received were ???? great. I will be back tomorrow for another exam of the car. The check engine light came back on.
Kris D.
5 out of 5
1/9/2026
I always feel well taken care of at Hatch, and I appreciate that.
Rachel M.
4 out of 5
1/8/2026
Efficient and responsive to my immediate needs with same day service
David R.
5 out of 5
1/8/2026
Service was prompt and efficient. Service writer (Anna) did a great job keeping me updated during the timely period of service. Well done everybody. thanks
Kurt C.
4 out of 5
1/8/2026
Anna is a sweetheart. Knows her job and knows how to treat the customers right
Scott C.
5 out of 5
1/7/2026
I am thrilled with the folks at Hatch... they do excellent work.
Glenn G.
5 out of 5
1/7/2026
Anna and Gabe went way out of their way to help make sure 2019 Tacoma was fully serviced. Thank you!
Art M.
5 out of 5
1/3/2026
An̈na is knowledgeable, friendly, courteous, and helpful.
Eddie O.
5 out of 5
1/2/2026
As always very friendly and excellent service. Keep it up !
Deborah K.
4 out of 5
1/1/2026
Marcelina and staff are very easy to work with. Knowing nothing about car maintenance, I really appreciate being able to trust you all with my rav4.
Rita W.
5 out of 5
1/1/2026
I will be happy to give an excellent recommendation that is well deserved, and will do so when I receive the email. RW

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