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Real Reviews From Verified Customers

Service Center Review Summary

5 star 973 reviews 59%
4 star 397 reviews 24%
3 star 34 reviews 2%
2 star 122 reviews 7%
1 star 125 reviews 8%
Review Us
Kenneth H.
5 out of 5
10/17/2025
Tim McCarthy has consistently been helpful in keeping my car well maintained recommending appropriate services. His experience and background makes him trustworthy and authoritative. He knows his business. He explains well making me confident in what I am receiving for my car.
Barbara C.
4 out of 5
10/17/2025
Tim always makes sure that a job is completed no matter what happens he gets it done. He is an asset to your company and a valuable employee
Dornea C.
5 out of 5
10/17/2025
The service was great.
Linda T.
5 out of 5
10/17/2025
I was completely satisfied. Great friendly service.
Dennis G.
4 out of 5
10/17/2025
Timely, complete service.
Daniel S.
2 out of 5
10/17/2025
I look forward to hearing from you.
Rifet B.
5 out of 5
10/17/2025
Kayley is amazing! She always cares and takes such good care of me I couldn’t ask for a better service!!
Timothy H.
5 out of 5
10/16/2025
Great job!
Chinyere O.
5 out of 5
10/16/2025
She very professional, nice and approachable. Though additionally I had wished that my car was washed but it wasn’t. But Acacia was just wonderful with her service.
Lisa G.
5 out of 5
10/16/2025
Excellent service and customer service i LOVE the service department here. I live in Ballwin and come all the way over here because of your people in the service dept.
Bernadette C.
5 out of 5
10/16/2025
Tim always gives Outstanding Customer Service ! Tim is an asset to your company too !
Albert A.
5 out of 5
10/16/2025
Tim is the best. He takes care of BLUE BEAUTY.
Randy S.
5 out of 5
10/16/2025
Everyone was great. Good job.
David W.
4 out of 5
10/16/2025
Not at this time
Donna S.
4 out of 5
10/16/2025
Tim is the best!!!
Stephen G.
5 out of 5
10/15/2025
Tim mccarthy always treats me as if I were fa.ily. he is a real asset for Suntrup Hyundai.
Karen G.
2 out of 5
10/15/2025
The service was fine, but it is difficult to pay a fee of $200 to have the issues I advised I needed fixed merely confirmed. I have had two Hyundai vehicles that have rarely if ever required service covered by warranty. The one time I think the issue is covered I am advised the only way to know is to have the service department check it out. When I receive the estimate the service is NOT covered and will be over $1,100 to do the work. More than double what my local mechanic will charge. And to add insult to injury I have to pay $200 for the time it took the service department to let me know I’m not under warranty. I won’t be coming back.
Demond T.
5 out of 5
10/15/2025
Tim is a great service advisor I enjoyed working with him
Byron U.
5 out of 5
10/15/2025
Very satisfied
Curtis M.
5 out of 5
10/15/2025
Our service was great, smooth as butter.

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