Service Center

Real Reviews From Verified Customers

Robyn W.
5 out of 5
10/25/2025
Thank you
Felicia H.
5 out of 5
10/25/2025
All staff that I encountered were very professional and helpful. The rental car department was also a great experience! Thanks for all you do to keep customers on the road!
Gabby K.
4 out of 5
10/25/2025
Tim was amazing! He answered all my questions, concerns, and worries. He is a great part of the Hyundai team
William K.
5 out of 5
10/25/2025
Service department was very thorough & extremely friendly to deal with, the shuttle drivers we had were also very friendly
Tim P.
5 out of 5
10/24/2025
As always, Tim McCarthy made everything very easy very friendly and informative. I watched him with other customers in the waiting area. He is a really good service advisor and a people person number one reason I get my car serviced at Suntrup.
Jeffrey J.
4 out of 5
10/24/2025
Tim is the best. He has my complete trust.
Mark B.
5 out of 5
10/24/2025
Acacia was super kind and informative. She guided me through all of what I should expect and had excellent customer service throughout.
Gary L.
4 out of 5
10/24/2025
Completed as said Thanks
Adam M.
4 out of 5
10/24/2025
Tim has consistently gone above and beyond in both communication and customer service. Over the past 10 years of Suntrup servicing my vehicle, he has continually set a new standard for excellence and support.
Sergio D.
5 out of 5
10/24/2025
Good service
Emily K.
5 out of 5
10/24/2025
Prompt courteous service.
Julia K.
1 out of 5
10/24/2025
I won’t be back. Napleton will be my new dealership. I will buy my next car there
Pamela S.
5 out of 5
10/23/2025
She was patient with my impatience! She was great!
Laurain H.
5 out of 5
10/23/2025
Very friendly. A few minor glitches in communication regarding when to pick up vehicle but he waited after closing to accommodate for the mistake. He was very personable, thank you! I received good service.
Ted S.
5 out of 5
10/23/2025
Acacia took quick care of my concerns when I left items in my car and she fetched them. Very professional, great service!
Barbara U.
5 out of 5
10/23/2025
I have worked with Tim in the past and trust him 100%. He is great to work with.
Gerald I.
5 out of 5
10/22/2025
Kayley did an excellent job!
Mark S.
5 out of 5
10/22/2025
I was completely satisfied with the service and more importantly, the communication regarding the service Thank you
Ladonna L.
4 out of 5
10/22/2025
Tim has aways be very understanding when I explain my problems. I like dealing with one service advisor, Tim McCarthy. He knows me and I know him. Most important is that I trust what he tells me.
Rachel B.
5 out of 5
10/22/2025
Austin was great! Very attentive and professional!

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