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Real Reviews From Verified Customers

Service Center Review Summary

5 star 973 reviews 59%
4 star 397 reviews 24%
3 star 34 reviews 2%
2 star 122 reviews 7%
1 star 125 reviews 8%
Review Us
Jane S.
4 out of 5
10/31/2025
Tim is the best. I trust him which is why I keep coming to SunTrust for service.
Rachel B.
4 out of 5
10/30/2025
Professional and on time, described all things that were done to service my vehicle.
Riann S.
4 out of 5
10/30/2025
Did a great job! Even added on an emissions test last minute for me!
Brian E.
5 out of 5
10/30/2025
Kayley was wonderful as usual. She always greets you with a smile and always willing to help. She is an asset to your team.
Ronald T.
5 out of 5
10/30/2025
Tim had provided exceptional customer service. He was attentive and knowledgeable about the process, which he explained in detail to me. Tim is a true asset to Suntrup Hyundai.
Susan S.
5 out of 5
10/30/2025
Tim is great. Always takes care of us
David D.
5 out of 5
10/30/2025
Tim always takes good care of me
Rosemary S.
5 out of 5
10/30/2025
As always service was extremely good and completely done in time. I appreciate this service and will always come back to them. Thank you!!!
Robert B.
4 out of 5
10/30/2025
Above and beyond and you never have to worry about the job you are having to be completely and totally fine.
David W.
5 out of 5
10/29/2025
Tim was very helpful and kept me informed about my car. I would highly recomend him for service.
Ricardo C.
4 out of 5
10/29/2025
Any type of water for customers will be greatly appreciated. Even a water dispenser with paper cups. I sat there for 2 hours with nothing to drink. Thank you.
Vicky L.
5 out of 5
10/29/2025
Well taken care of.. great service department
Diane A.
4 out of 5
10/29/2025
Maybe a few more shuttles.
Kimberly H.
1 out of 5
10/29/2025
I got 8 miles away and had to come back because my setting in dash said Attention level high. I had no idea what that was and no one answered calls when being transferred back to service thus putting me in worse traffic. If the guy doing the work would have paid more attention he might have remembered to put my settings back. He was too busy talking in between taking tires off and in and doing the oil change. If I could attach pics I would. It wasn’t just talking for a min or two. It was several breaks to talk to a co worker.
Cory K.
5 out of 5
10/28/2025
Great communication and friendly staff
Debbie H.
5 out of 5
10/28/2025
Tim handled my service appointment professionally and with great care!
Leslie T.
5 out of 5
10/28/2025
Thank you.
Larry S.
5 out of 5
10/28/2025
You can always trust Tim to oversee the service on your car and make sure everything was completed to his expectations.
Michelle M.
4 out of 5
10/27/2025
AUSTIN WAS GREAT AND VERY RESPONSIVE TO MY CALL. HE WENT ABOVE AND BEYOND IN HELPING ME.
Angela D.
5 out of 5
10/25/2025
Acacia Wolf was wonderful, kind, and had patience with me through all of my questions. Very calming in my stressful situation. Thank you.

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