About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 955 reviews 59%
4 star 385 reviews 24%
3 star 34 reviews 2%
2 star 120 reviews 7%
1 star 123 reviews 8%
Review Us
Wayne P.
5 out of 5
5/19/2026
Everything was explained to us very well. Tim was great.
Carl F.
4 out of 5
5/19/2026
Alex was honest with me and apologized that the TCU pdate didn't get accomplished the last time my vehicle was serviced and I appreciate that so very much.
Anita A.
2 out of 5
5/19/2026
Your phone service ****. I tried to call Angela on the phone number that she gave when she sent me the text messages. It went to your Vehicle VW dealership. They didn’t know who Angela was.
Robert L.
4 out of 5
5/16/2026
My Santa Fe was completed as scheduled. Good job. That was important to help with my scheduled pick up at your store.
Kenneth S.
5 out of 5
5/16/2026
Exelant job .
Ron L.
5 out of 5
5/16/2026
Excellent customer service experience from beginning to end, will be back. Angela was great!
Carolyn E.
5 out of 5
5/16/2026
Tim is amazing! He makes sure that everything is done perfectly. His customer service is excellent although he juggles many duties. He always makes me feel like I’m the only customer he has. He even has the ability to deliver bad news and make it not feel so bad. He seriously is an asset for Suntrup Hyundai! A great guy.
Richard L.
5 out of 5
5/16/2026
No issues
Doris S.
5 out of 5
5/16/2026
I always find Timto be very trustworthy and helpful. He is one of the reasons we bought a second Tucson
Dennis J.
5 out of 5
5/16/2026
Angela and the whole service department crew are Great and always helpful!
Stephen S.
4 out of 5
5/16/2026
Service was delivered on time and on budget as promised
Kristin M.
5 out of 5
5/16/2026
The service was AMAZING I AM VERY HAPPY!!!
Jonathan M.
4 out of 5
5/15/2026
Tim is the best you got! You can definitely tell when he is given a well deserved off day. Tim made sure to address me by name make clear eye contact provide clear instruction and I’d trust his recommendations over all. Unfortunately his service skills and professionalism is not always shared with the entire staff. Having to wait an hour outside my work is extremely dangerous and had me uneasy and clear communication between management with porters and pick up drivers needs work. Tim was ready to personally pick me up which was only down the street but still shows his commitment. Thank you Tim. I hope your team grows to be half as committed to your clients as you are.
Robert R.
5 out of 5
5/15/2026
Wonderful customer service from start to finish. Absolutely wonderful. Thank you for making me feel welcomed and valued. You represent your company at its best.
Clyde N.
4 out of 5
5/15/2026
I've always received good quality service. This is my second vehicle from your dealership. Always appreciate.
Regina B.
5 out of 5
5/15/2026
Thank you Alex for a job well done ????
Roy W.
5 out of 5
5/15/2026
Professional, detailed, and efficient.
Rita J.
1 out of 5
5/15/2026
My question about possible sensor issues in regards to the oil light not ever coming on when the dipstick showed no oil on it and also the question about my seatbelt alarm on the front passenger side that no longer alarms. I brought both those issues up with Angela and when I picked up the car, there was nothing on the paperwork about those questions nor that that those issues were addressed I will take it up next time when I get the car in there again at 1000 miles to evaluate oil consumption.
Angel H.
4 out of 5
5/15/2026
Alex always does a great job communicating, explaining in perfect detail the work being performed. The Hyundai company not so good. But Alex is amazing. He goes above and beyond, i wish hyundai had cars as reliable as alex. We also have referred alex to our own family members. Thank you , alex for making this nightmare of a car less of a nightmare
Mark G.
4 out of 5
5/15/2026
She was on the ball and got it done.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.