Service Center

Real Reviews From Verified Customers

Erika V.
1 out of 5
12/11/2025
Asked to have tires rotated to which they said they would. Upon pickup, it was discovered that was not done.
Carol B.
2 out of 5
12/11/2025
I was with out a car for 10 days. No loaner!! Only 1 communication during that time frame. A very frustrating experience.
Company P.
4 out of 5
12/11/2025
I love dealing with Tim McCarthy. I am 84 and I feel I can trust him giving me the correct advice on my car maintenance.
Christopher L.
5 out of 5
12/11/2025
When there’s a car emergency for me Tim gets my car in and out usually faster than expected!
Terri F.
4 out of 5
12/11/2025
Acacia Wolf took my concerns and questions to the next level. I m on the Service side of the industry for Caterpillar…… to me she was spot on. Value add on her part, she truly is an asset to your Service Team!! A personal thank you to Acacia for taking care of my Service needs!!
Erica W.
5 out of 5
12/11/2025
Tim was awesome.
Deborah G.
5 out of 5
12/11/2025
Acacia was very professional, friendly, and efficient. She is a very hard worker and easily addressed all of my questions and concerns. I would highly recommend her; and will be using her again for my next service call.
Jill M.
5 out of 5
12/11/2025
Alex was perfect!
John M.
5 out of 5
12/11/2025
Tim is always so helpful, insightful and prompt. Always appreciate working with him.
Brooke R.
5 out of 5
12/6/2025
Kept me updated about my car.
Anthony G.
5 out of 5
12/6/2025
Courtesy and good service.
Teresa G.
5 out of 5
12/6/2025
Always a great experience dealing with Acacia.
Doug B.
5 out of 5
12/6/2025
Thank you for completing the work in a timely manner!
Thomas C.
2 out of 5
12/6/2025
The service itself was great. The service advisor was polite and clear but the rental car was Filthy both inside and out! I was given a very small clown car as an alternative to a GV80. I could live with that but not the condition of the car. It was quite evident that this car was dirty not just from the last renter but it NEVER gets cleaned. When I went to the window there was a young man scrolling on his phone…. At least put him to work cleaning cars between rentals!
Jeanette F.
5 out of 5
12/6/2025
I been dealing with Tim McCarthy since 2015. I never have had such a caring service person. He keeps you informed & explain everything to you.
Janet L.
1 out of 5
12/6/2025
it was two hours late completed and my car still says it needs maintenance so they did not reset it
Catherine C.
4 out of 5
12/6/2025
Tim is a great guy. I trust his recommendations.
Janice G.
5 out of 5
12/6/2025
Tim was very friendly and my vehicle was serviced quickly.
Morgan C.
4 out of 5
12/6/2025
Thank you for accommodating me and fitting in a car inspection! I truly appreciate it so much.
Christopher L.
4 out of 5
12/6/2025
He has always been able to find a way to get my car on the road and keep it easy on my end with the financial part which makes my life easier not having to worry about what is gonna happen with my car if I’m not able to afford it.

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