Thank you for always taking care of our three vehicles in a timely and thorough manner.
Eric was kind and helpful. My service was completed earlier than expected and he came to inform me in the customer waiting room. He completed my payment process efficiently, which was greatly appreciated.
Eric was very friendly and helpful. Service was prompt.
On the service end everything was great from getting my appointment set up on a day that I needed since I had issues with not having a vehicle while the car was being serviced. Even getting a courtesy call after I hadn’t returned after the car was notified (through Lyft request text).
My problem was due to this manufacturer error I was told by the original adjuster that I shouldn’t wash my car due to this being windshield garnishing’s and it would risk water damage. I understand that but almost 3 weeks waiting for parts to arrive with all of the elements on my $450 monthly payment vehicle I did make a request that my vehicle get detailed after the service since I wasn’t responsible for this error and will have to refrain from washing my car for 3 weeks. This was acknowledged and even printed on my final service statement stating “customer requests complimentary exterior wash after service”. I understand that some things happen but I am paying for a premium vehicle.
The car wasn’t washed or detailed. Maybe looked like it had been dusted off with an air compressor maybe but not washed.
The process was really fast. Flaco was very helpful!
Great service. Thank you.
Diana was very professional. I received several options for service which was appreciated. Waiting area was comfortable. Diana notified me when work was complete and quickly checked me out for payment. Thank you Diana for quality customer service.
Geovanni was the man had me in and out quick
Eric was great. Very nice and helpful.
Eric goes above & beyond in helping us with our vehicle. His customer service is the gold standard of service.
Service was great! Got me in the same day I called
Diana was amazing…give her a raise!
I appreciate that professionalism you’ve given me thank you
Very satisfying with service and the guy help me there he is very helpful and friendly.
Professional, great customer service. Answered all my questions. I would recommend KIA.
Fit me in and turned around time was sooner than anticipated. Explain everything clearly. Highly recommend.
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