There is simply nothing you guys can do because the car has a fault. It should be considered for a recall. The inverter coolant warning is ongoing with my Kia Niro and I do not expect it will ever stop. I am sincerely disappointed. I also was not told that this was covered under warranty and went to rent a car on my own expense and lost 2 days of work. All for nothing. The error came back immediately the next day.
Absolutely, you guys are very kind.
I was taken care of quick and no problems for recall of emissions
Flaco is the best! He is efficient, personable, and communicates well! It’s always a pleasure when I bring my car in for service.
Very professional and kind
He did a great job and was very helpful. Answered any questions I had and worked quickly.
AWESOME SERVICE! Very helpful and very informative
Abby was great she was very professional and gave me answer immediately. Overall a fantastic experience at Kia thanks Abby.
Your phone system is terrible. It is hard to reach anyone. Messages are ignored. Otherwise, yes. Flaco was fine.
I asked for an appointment change, and it was processed quickly to suit my needs!! I was treated professionally and swiftly upon entry, and my oil change and car wash were done quickly. Every time that I have needed service for my Telluride, it has been taken care quite professionally.
Access into the service area was not easy to find. The main entrance was blocked off by two vehicles and had to drive around multiple times before finding a back way onto the lot.
The mileage was incorrectly noted (was off by a couple thousand miles). I feel with this error, the option to hold off on a 75K service may have been offered.
One of my issues (headlight warning on my dash) was not resolved although I was told no issues were found (warning light came back when I got home). And now I’m told I’ll have to come back and spend another $200+ just to diagnose the issue.
Geo was amazing as always... excellent customer service and clear communication. Also, I greatly appreciate how prompt he is when notifying you when your vehicle is ready. He is the only reason I continue to use Future Kia service department!
Great and fast service. Very happy
Excellent service throughout
Flaco is always helpful and friendly
Very satisfied with experience
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