Rouben was very helpful and he has good costumer service. Thank you
had an outstanding experience with Eric Stafford during my recent service visit. From start to finish, Eric demonstrated professionalism, transparency, and genuine care. He took the time to clearly explain the service being performed, kept me updated throughout the process, and made sure I was comfortable with everything before moving forward.
What truly set Eric apart was his attention to detail and his commitment to customer satisfaction. He went above and beyond by addressing a few additional concerns I had—without hesitation—and ensured everything was resolved before returning my vehicle. It’s rare to find someone so dedicated, knowledgeable, and courteous.
I left the service center feeling confident in the work done and truly valued as a customer. Eric is a true asset to your team, and I would highly recommend him to anyone. Thank you for a seamless and exceptional experience!
The service team was great!
There was a lack of communication around completion time of service. I would have appreciated if I was notified that there was going to be a delay in service due to a delivery of an oil filter. I was told it would take one hour but it took three.
Thanks ! Rouben was very helpful and polite. Appreciate him
I appreciate that my questions and concerns have been addressed. Erik kept me informed. He was very respectful.
Eric is a great customer service rep for KIA. He is knowledgeable and trustworthy, which are very, very important. I could not afford to do all the recommended items for the servicing. We calmly went through the list to repair the most important items. I can do the rest of the items at a later date. He was very helpful with that. Make sure he gets a good raise next time he is due one. Very deserving of a good raise!
Mike
Rouben was very nice and thorough.
Very prompt in getting my car serviced. Thanks
Nice and friendly staff h
Geovanni was very helpful and kept me updated on the repairs
Thank you
Prompt service, friendly and knowledgeable and courteous.
Eric went above and beyond to ensure that our needs were met and communicated with us all along the way. We appreciate his service and attention to us.
He was so nice and courteous.
Excellent Service! Rouben definitely went the extra mile. I would recommend him to friends and family.
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